CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Matt and his team made our move a smooth and stress less experience. His team were very polite and efficient. They were very professional polite and friendly at all times.
All our furniture arrived as it left. No marks or dents at all.
I would definitely recommend them.
Many thanks Matt.
Karen Joy - 21st November 2019
Amazing service, friendly and understanding they were able to fit me in on incredibly short notice. I have used smart move on more than one occasion and they have always been reliable and a delight in the tedious and stressful moving process! Will definitely recommend and use again if needed. Thank you guys for making our move(s) go smoothly!
Emily Wright - 21st November 2019
Superb service from beginning to end - so helpful and grateful during a stressful time! We booked the packing service (which I would throughly recommend!) and this helped speed up the process of move day. On the day of the move, the guys couldn't have been more helpful - and they see the job through to the end - always with a smile!
Would highly recommend, Couldn't have been more grateful for the service and help they supplied - and all for a decent price!
Steven Hill - 21st November 2019
Thank you so much guys for all your help with the house move. We could not be any happier with your services. Kate and her team were superb; really friendly and supportive, smiling until the very end and making the move a breeze. Crew always on time, polite and careful. We required packing service, they sent 3/4 people that packed everything by 3 pm, again very nice staff, quick and professional. Really recommend Smartmove! Thank you so much. All the best.
Natàlia Peremiquel - 20th November 2019
Excellent, I would 100% recommend.
The guys over 2 days were polite, efficient and very, very hard working.
James Tarr - 6th November 2019
What a fantastic team. Michelle, Liam and John were just brilliant and went above and beyond throughout a very long day! Really, really, excellent work guys Nicky and I are so grateful. Thanks so much for making what could have easily been a really stressful day much, much easier. All the best!
Trevor Coleman - 22nd October 2019
The move went generally well. Disassembling and reassembling the wardrobe was uncomfortable to watch. The gentlemen had slight trouble taking the back off it, so they forced the back to come off by pulling the seal and the back panel so in effect they broke it into two pieces. They did attempt to reseal the back together. Also they took some pins away, even though I asked for the reason. They said I wouldn't need them. I now have to replace pins to secure/fix the back further.
Joe Chan - 21st September 2019
We chose Smartmove because of a personal recommendation, we're so glad we did. Thanks go to Matt, Justine and their team for making our move as stress free as possible. Johnny & Shelley were so pleasant and friendly, working quickly and efficiently on the day. We shall definitely use Smartmove again, and recommend them to our friends.
Mike & Ann Trevanion - 19th September 2019
The team at Smartmove had been accommodating through the whole process of moving us to Devon - on move day we had to pinch ourselves that they were so nice to work with, with a family feel to the team. Deconstructed most our furniture and expertly put it back up in the new property - what they did and for the cost, was remarkable!
We even bought the team a meal as they were such nice guys and a laugh.
Thank you so much to Smartmove. Recommended.
Michael Santiago-Griggs - 16th September 2019
SmartMove were amazing - they guys were really well organised, friendly & efficient & went the extra mile to ensure I was updated with their progress and was happy with everything. I’d highly recommend them!
Sarah Davies - 11th September 2019
We also have many independent reviews
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.
Bex L
March 9, 2024
Really brilliant service from Smartmove! Our move took almost a year since we first got in touch with them and they were very flexible with us changing the date constantly (our move was very complicated and Smartmove was only ever sympathetic about that). When we finally got there, they were so friendly and efficient and really did a wonderful job (full packing and moving service), all for what we felt was a very reasonable price. 10/10 use this team if you're moving in/from Bristol! Thank you!
Denise Thompson
October 5, 2023
Smartmove Removals Bristol didn't put a foot wrong. They responded positively to a, short notice, request to move us from Bristol to a storage facility in Newcastle upon Tyne! Professional, calm, friendly and respectful. We were very happy with the price, that was fully quoted up front. They lifted an enormous weight off our shoulders. We can't praise the team from Smartmove Removals highly enough.
Anna Reeve
December 15, 2023
From start to finish, the whole Smartmove team did an amazing job on our move. Their communication before the day was fantastic and they were really flexible when our completion date kept moving - with no sneaky hidden charges (which we experienced with another mover unfortunately). On the day, they arrived quickly, worked fast and diligently, and unloaded our belongings really speedily but carefully - and they were so cheery and friendly throughout the day. They made a stressful day much easier. We would wholeheartedly recommend them to anyone. You'll be in safe hands with Smartmove!
Anja Dalton
March 26, 2024
Smartmove did a fantastic job, friendly and flexible service, they worked really hard and were willing to change plans when we had a setback. We had a LOT of stuff to move and they got on and did it brilliantly. Thanks so much to all the team for making our move as smooth as possible.
