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SmartMove Removals Bristol
8:30AM TO 6PM 10:00AM TO 4PM
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CUSTOMER REVIEWS

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What a Wonderful team of efficient effective and dare I say it “fun” house movers.
I was completely overwhelmed and dreaded the day but Jay and his team made the move calm organised quick brilliant many thanks to Jay and Jim and all the team.

Rachel skews - 30th September 2024

I booked Smartmove after they were recommended by a family member. I so glad I did. I had to move dates a few time and the office staff were so understanding and helpful. The removals team were brilliant. Efficient, helpful and cheerful. Thank you Harry, Henry and Travis

Elizabeth Nicholas - 29th September 2024

From point of quote to move SmartMoveBristol were amazing. Thank you so much to Jim, Jonny, Liam, Conrad & Travis for successfully moving us. From the minute they arrived I knew they were going to take the stress out of it all. We used them to pack for us too. They worked so hard & nothing was a problem.

Charlotte Cannon - 18th September 2024

Smartmove blew me away. Smartmove was easy to book and communicate with. They were understanding and flexible when our move date was changed multiple times due to a tricky chain. They were polite, professional, and humorous on the day of a stressful move. We were delayed getting into our new home due to a banking error but they were sympathetic and adaptable working far beyond the hours I was anticipating they would do to see us into our new home. Special thanks to Travis, George, Jake, and Ollie. The A-team of removals. These four exceeded all my expectations for removals. Thank you

Jamie Lloyd - 19th August 2024

I’m just now sitting down after 2 long days of moving house and the first thing I am compelled to do is write how amazing my experience was with Smartmove. We paid for the full packing and moving service. The price for this ( as with any company) is not insignificant but having seen what the team do it’s some of the best money I have ever spent. I had Reeve, Olly, Conrad and Harry helping me over the last couple of days. They calmed me down, they made me laugh and most importantly packed and moved mine and my family’s lives over to our new place with impressive speed and efficiency.

Sophie Taylor - 26th July 2024

Smartmove have been amazing from start to finish. I moved from a 5 bed property to a 3 bed property and Smartmove also stored all the furniture and contents for 5 months in between the two properties. The team were really friendly and helpful and made the whole process as stress free as possible for me. I cannot rate them highly enough. Thankyou!

Steph Roffey - 4th July 2024

Would love to leave a good review as I was impressed by the actual move but unfortunately since then has been terrible from Smartmove. There was some damage to some of our belongings that we contacted them about to resolve and have been ignored for 3 weeks. So there is a risk for anyone using Smartmove that if they do move your things and cause any damage, there will be no way of getting them to make it right unfortunately. Also they don’t appear to be accredited so no way of going to the ombudsman about them.

Andrew Stansbury - 10th June 2024

We decided that we were going to choose Smartmove before we had had visits and quotes from other companies! We liked Matt's informal, friendly, nothing's a problem attitude.
Our move faced delay after delay. We were initially told that we would be moving mid January and after a number of other possible time scales, we finally moved on the 8/3/24! The admin staff were so kind, sympathetic and patient with us.
We moved over 3 days so we became pretty pally with our team, Johnny, Conrad, Oli, James and Travis. They were fantastic, they really went above and beyond for us. Thank you Smartmove

Judith Pearson - 11th March 2024

A great service from everyone. The office was extremely helpful and efficient and the teams who helped us move were fantastic! They were quick but extremely careful and problem solvers at every step - they overcame any difficulties in the move without causing us any stress..

We couldn't have asked for a better removal company and their pricing was also very competitive. Great quality service from beginning to end.

Thank you Smartmove.
Kate and Andrew

Kate Howard - 2nd November 2023

I can’t recommend the Smartmove team enough. Moving is a really stressful time in life and relocating to a new city even more so. To have smooth admin and necessary reassurance throughout the process was really important to me and they delivered.

Sam drive first thing and was super helpful and loads of fun throughout. He even sent me a photo of all my belongings safely in the storage container at the other side.

Thanks Justine, Sam and all behind the scenes. You’ve all been brilliant. You can’t keep the pink cowboy hat though!

Jo Fox - 30th October 2023

We also have many independent reviews


Google Reviews

Amy Timpson

February 25, 2026

What an amazing team! The support and service from everyone was fantastic! Communication was excellent throughout. We had the moving and packing service. The team were kind and efficient and we felt like our belongings were in safe hands. Moving house is stressful and emotional but we were expertly looked after by Smartmove throughout the whole process. I can’t thank you enough!!

Emma Loveland

February 21, 2026

I absolutely cannot fault a thing about this company. From the initial visit, to the ladies in the office to finally the team on the day, polite, caring and professional. We were downsizing after 20 years and it was big for us emotionally. The team really understood that and made us feel so at ease and comfortable. They also did remarkably well at pack8ng it all up and rhen getting it all in with care and efficiency. Lovely people who work very hard. Thankyiu., Emma and Gary

Charly Patrick

December 21, 2025

Absolutely outstanding, I cannot recommend Smartmove highly enough. My third move with them, this time we had both the packing and moving service for our family home. Efficient, kind, polite, experts who made the whole move feel calm and took a way any worries we had. As parents to young kids moving the week before Christmas we were apprehensive but the team were amazing. Reeve, Jo, James & James you are total legends. Thank you Justine you are doing a wonderful job and we are super grateful.

Clare Richardson

December 6, 2025

Absolute legends! Helped me with a move in St George, BS5, Bristol. These guys were amazing all the way through from quote to move. The office team and especially Jen were so flexible and understanding when move dates kept shifting. The removal team on the day were incredible - calm, friendly, patient and careful with all of the stuff. They made what could have been a really stressful day stress-free. Could not recommend them more highly. Thank you so much Smartmove!

Paul Vearncombe

January 14, 2026

Superb in every way. Smartmove provided an efficient and careful packing service for a full day beforehand. We had a lot of stuff, and some items that were heavy and difficult to move, but they tackled it all without hesitation. Everything was transported safely. On move day they worked into the evening to get all of our stuff in, and they were still smiling at the end. I cannot fault Smartmove, and will recommend to everybody I know.

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