We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Really helpful team. Very professional and friendly. This is the second time we've used Smartmove and it won't be the last. Highly recommended and thank you guys!
Tom Riley - 14th August 2019
Incredible service from beginning to end. We moved from two separate houses into one today. My partner used the packing service which was fantastic, I chose to pack myself. The team coordinated getting us both packed and to our new home at the same time. Amazing! Highly highly recommend this company. Every single person on the job today was a delight to be around and made our move so much less stressful.
Sarah Chapman - 7th August 2019
A team of three chaps from Smartmove came to move my belongings from one flat to another early on a very warm Saturday in July.
The team were fast and efficient, I couldn’t fault them at all!
Highly recommend for fast, no fuss removals!
Martyn Royle - 7th August 2019
Smartmove have taken care of my 3rd home move in 18 months, each with its own challenges and each executed with 5 star service. From the office staff to the guys doing the heavy lifting on the day, these guys really remove the stress from what can be otherwise a stressful experience. They are basically a professional and reliable company operated by hard working nice people who care about their customers.
Christopher Wooldridge - 7th August 2019
Thank you so much. What started off a smooth operation got a lot more complicated with a delayed completion. You were all kind and professional throughout and I apologise for the delay. We were so grateful you didn't give up on us and got us in to our new home. You were lovely with the kids, the pets and even us and we would definitely recommend you. Thank you again.
Sam House - 27th July 2019
The move from Bristol to Cardiff took place on the wettest day of July. It poured and the movers got soaked, however they managed to keep all my goods dry! They were efficient and cheerful, even in all the rain. I would highly recommend Smartmove. From Matt's initial visit to the end of the move they were very professional.
Sharron Rutherford - 26th July 2019
We couldn't have been more pleased by the service provided by Smartmove during our recent move from Bristol to Leicestershire.
On the day our three removal guys worked so hard and were extremely careful and efficient with our belongings, nothing was too much trouble even a very large and heavy tree in a pot that I wanted to take. It arrived safely.
I was very pleased with the whole service, right from the initial quote, helpful information from the office through to the move itself and would not hesitate to recommend Smartmove to anyone.
Lindsey Judkins - 25th July 2019
Way better than expected! from the moment of Smartmove's arrival to their departure we felt relaxed and confident about our move. You know when things feel right! We opted for part loading the previous days to give ourselves more time at the destination, the guys introduced themselves on arrival and got straight to work on one of the hottest days of the year! Nothing was too much trouble after showing them around the contents to be moved, we left the guys to decide what to move and how it would be loaded. Top marks all round! Thanks Smartmove!
John Bethray - 19th July 2019
Friendly, professional and competitively priced.
We moved from Bristol to Aberdeen and used the partial pack service.
The whole move felt very calm and organised, the guys were friendly, quick and efficient. Our furniture and belongings were looked after well throughout. We have moved house several times over the last few years and although a big move felt less stressful than previous moves thanks to smartmove!
Highly recommended! Thanks :)
Michelle Milroy - 19th July 2019
Excellent communication throughout. So understanding about changing completion dates etc. The most “human” people we dealt with in the whole moving process to be honest.
Alex Smith - 16th July 2019
We also have many independent reviews
December 16, 2019
The SmartMove team who moved us were just brilliant. Punctual, quick, efficient and friendly and polite with it. Nothing was a problem - they even helped us catch our fish to get them into a pot for transport. They helped to make what could have been a really stressful experience much more bearable. I would also highly recommend the full packing service. Saved us so much time. Thank you!!
January 14, 2020
The team were fantastic! We even had the boss help on the Sunday! Nothing was too much trouble. Their sense of humour kept us going through the stress of moving. The team went over and above and we miss having them around after spending two days with them. I would definitely recommend Smartmove. Thanks again gents. Katherine and Anthony
October 22, 2019
What a fantastic team. Michelle, Liam and John were just brilliant and went above and beyond throughout a very long day! Really, really, excellent work guys Nicky and I are so grateful. Thanks so much for making what could have easily been a really stressful day much, much easier. All the best!
October 28, 2019
These guys helped us move house within Bristol and they were amazing! Super professional, friendly guys who did everything safely and speedily. I would totally recommend them to anyone needing to move house, they made a really stressful time so much easier! Thanks again chaps, so very appreciated!
December 6, 2019
We booked a full day removals and agreed the price. On the day we were contacted by the office as the men were moving our stuff to be informed that we had only actually been booked for a half day but were told we would get a refund for the full day we had paid for. Three weeks later we received an email to say we weren’t due a refund and that we had paid for half a day but they had accidentally put full day on the invoice. The price we paid was the same amount other companies had quoted us for a full day!!! We have been totally ripped off!! Do not use this company they are con artists!!!