CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Thanks to all the lads that moved us at smart move, turned up on time everything could not have gone smoother, very quick loading, very curtious, and respectful, nothing was to much trouble, I had some very large plants that were no problem for them. They arrived at our new house and unloaded quickly and efficiently. We had no damaged or broken items, I would definitely recomend and use again if I ever moved, very good value for money
Stuart Price - 15th November 2022
Smartmove you are amazing from your office staff to the removal guys. Mine was a very stressful move as I had originally expected to move at the end of August but it happened two months later. Thankfully Izabela kept in touch all the time and was able to keep moving the dates. The packers came the day before - brilliant job and then moved me the next day with only one day's notice. I had a lot of shrubs and plants in pots from the garden which they moved with ease. They sorted all my queries and made moving home much less difficult than I had imagined. What a team, thank you so much.
Sue Grainger - 12th November 2022
We had a fantastic experience with SmartMove and I have already recommended to friends who are moving house.
From start to finish the process was slick and the team were so warm and friendly. Thank you in particular to John and Conrad for lugging all our stuff into the new house with no breakages. Who knew moving house could actually be quite fun!?
Excellent value for money, definitely recommend the full packing service as it just takes all the stress out of the experience. Great team behind the scenes too - thanks Izabela for answering all our questions so promptly.
Esther Blake - 19th October 2022
Fantastic group of people.
Can't believe how helpful Matthew was at first house visit.
He and his team were amazing to work with.
John, driver, and his team were so understanding about the delay waiting for keys and super efficient unloading everything.
Can't recommend them enough!
Very reasonably priced as well compared with five other companies.
Clare Gundry - 5th October 2022
Can't rank them highly enough. I was worried about moving as l was recently widowed and never done anything like this on my own. I also used their packing service which took away a lot of the stress. From start to finish they were patient, professional and helpful. Justina, in the office, must have had the patience of a saint as my removal dates changed so many time but she kept friendly and helpful throughout out. Jay and his team moved everything with the minimum of fuss and made me aware of what was going on at all times. At my new address everything was put back in place. Huge "Thank you"
Janet kenyon - 18th September 2022
Cannot thank the team enough, from everyone from the office to the removal men.Our date changed several times, but it was never a problem for the office. We had a big move over two days, ( probably the hottest days ever) but nothing was to much for the guys, they were friendly, good humoured and so helpful. We have moved several times before but never experienced such amazing service. They really went that extra mile, ensuring we were happy and settled before leaving. They didn’t finish till late on a Friday evening but it didn’t phase them. They felt like friends by the time they left.
Charlotte Hills - 13th September 2022
Fantastic removal service from the initial quote to the actual move!
We had to change the moving date a few times, without any problems. They were very accommodating.
Chose the option to add the packing service for the day before the move. Highly recommend this! The team worked really efficient and quick. Everything was packed with care.
On the moving day it went really smooth. Again the team worked tirelessly.
The whole process took the stress out of moving.
Lies Williams - 31st August 2022
I can't recommend Smartmove highly enough. The team were professional, efficient, but also very friendly and good humoured. They took all the stress out of the day for us, which was no mean feat. They worked quickly, knew exactly what they were doing, and did it all with a smile. You won't regret booking with these guys. Worth every penny.
Clare Carter - 24th August 2022
Charlie, Zach and Harry moved us from Devon back to North Wales on Friday 22nd July. It was an exceptionally long day with a hot, busy motorway, a storage trip and the house move. The three couldn't have been more professional, cheerful or helpful - they kept us sane and made the day manageable.
They even took time to advise on the storage facility and help us understand how a container opened and closed! The final straw could have been the rain as they moved us in (finishing at 8pm) but they remained full of energy and good humour.
We cannot praise them enough. Thanks chaps.
Steffan Parry - 6th August 2022
We were very impressed with the high level of service given to us (Harry and Ben were so helpful) and nothing was too much effort. The whole team made a stressful day into a good one.
I would have no hesitation in recommending Smartmove to anyone.
R Benge - 19th July 2022
We also have many independent reviews
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.
Sam C
September 29, 2024
What a team!!! Smart move absolutely gave me and our move the best possible experience, from Olli and Johnny with the packing up (they definitely put a shift in) to Tim and Jim on the move in day they even put all our beds and furniture up! I could not recommend them more, reasonable prices and friendly faces the guys have it all! Thanks smart move will recommend you to everyone going forward!
Mike Lucas
June 25, 2024
After a friend recommended the team at Smartmove we can confirm they have been incredible and we would definitely recommend to anyone! We had to move the date several times due to unnecessary delays in the chain, however Justine was really helpful in making sure once we exchanged (at short notice) there was an available team to move us. On the day Jonny and Luke came to help pack and load all of our belongings in London, and were there the following day in Devon for the unload. Both were friendly and worked hard to get the process completed as efficiently as possible. We also had a laugh throughout which took the pressure out of what could have been a much more difficult time.
Denise Thompson
October 5, 2023
Smartmove Removals Bristol didn't put a foot wrong. They responded positively to a, short notice, request to move us from Bristol to a storage facility in Newcastle upon Tyne! Professional, calm, friendly and respectful. We were very happy with the price, that was fully quoted up front. They lifted an enormous weight off our shoulders. We can't praise the team from Smartmove Removals highly enough.
Frances Heathcote
June 4, 2024
The SmartMove team were the absolute best with our move from Bristol to Barry. As always moving can be stressful and complicated but they dealt with our uncertainty about dates like absolute pros. The team were efficient and friendly. Great value for money. 100% would recommend!