CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Incredible team!
I could not see how my house could be packed so quickly, and how the lot could be loaded before 1:00pm on the second day.
Well, they did it! Just four of them!.
One of them even got out of their way to help rescue my cat, who had gone missing when we were just about to leave the old house!
We were in our new house, with all our stuff, before five pm on the second day.
They were helpful, friendly, efficient.
And to top it all up, they were also the cheapest quote we found out of three companies.
I recommend them without any reservation!
Yann Deplechin - 20th February 2023
We needed a removal company at very short notice and we couldn’t have asked for anyone better. We used the packing service as we were so short on time and everyone was super helpful, turned up on time, great atmosphere between the lads working and nothing was to much trouble for them. We had some quite bulky items and they took it all in their stride, keeping everyone calm and great communication. Would recommend to everyone.
Lucy Jones - 13th February 2023
Really pleased with the service provided by Smartmove. Right from the start nothing was too much trouble and it made the whole process so much less stressful. I spoke to a number of companies and they were by far the most accommodating, friendly and were great value for money. On the day of the move they were super efficient, polite and considerate. Will be recommending them to friends and family. Thank you!
Caroline Coxon - 31st January 2023
We used Smartmove removals after getting several quotes. They were fantastic and I can highly recommend them. The guys were on time, professional and extremely slick in moving out all of our belongings. When a couple of items had been left behind I called the office and they immediately came back, apologised for the mistake and took them right away. Moving into our new home was equally as seamless. Great!
Emily Grainger-Trott - 9th January 2023
Brilliant from start to finish would definitely recommend then to anyone.
Melanie and Rob Duthie - 29th November 2022
To begin with, thank you Matt and all the guys who moved us on the9th,10th and 11th of November .
Smartmove was recommended to us by our old neighbours who had used them. The company was so understanding when our dates changed and incredibly accommodating. Communication is excellent. The lads arrived on time every morning over the 3 days that they were packing and delivering . All in good spirit and worked as a very efficient team.
I highly recommend this friendly , efficient and excellent removal company to whoever that needs a removal company.
Maryam Rashky-Evans - 20th November 2022
Thanks to all the lads that moved us at smart move, turned up on time everything could not have gone smoother, very quick loading, very curtious, and respectful, nothing was to much trouble, I had some very large plants that were no problem for them. They arrived at our new house and unloaded quickly and efficiently. We had no damaged or broken items, I would definitely recomend and use again if I ever moved, very good value for money
Stuart Price - 15th November 2022
Smartmove you are amazing from your office staff to the removal guys. Mine was a very stressful move as I had originally expected to move at the end of August but it happened two months later. Thankfully Izabela kept in touch all the time and was able to keep moving the dates. The packers came the day before - brilliant job and then moved me the next day with only one day's notice. I had a lot of shrubs and plants in pots from the garden which they moved with ease. They sorted all my queries and made moving home much less difficult than I had imagined. What a team, thank you so much.
Sue Grainger - 12th November 2022
We had a fantastic experience with SmartMove and I have already recommended to friends who are moving house.
From start to finish the process was slick and the team were so warm and friendly. Thank you in particular to John and Conrad for lugging all our stuff into the new house with no breakages. Who knew moving house could actually be quite fun!?
Excellent value for money, definitely recommend the full packing service as it just takes all the stress out of the experience. Great team behind the scenes too - thanks Izabela for answering all our questions so promptly.
Esther Blake - 19th October 2022
Fantastic group of people.
Can't believe how helpful Matthew was at first house visit.
He and his team were amazing to work with.
John, driver, and his team were so understanding about the delay waiting for keys and super efficient unloading everything.
Can't recommend them enough!
Very reasonably priced as well compared with five other companies.
Clare Gundry - 5th October 2022
We also have many independent reviews
Sophie B.
March 17, 2025
Huge thanks to the team; everybody we came across was so friendly and personable. Jay first came to the house and I could tell he had plenty of experience which put me at ease; honest and knowledgeable. I met with a lot of removal companies and I knew form the start I'd go with Smartmove! Becki and Evie provided us with a competitive quote and were always available should we need anything and answer our questions. On the day, Harry and Julian got there on time, nothing was too much trouble and were both super friendly. Cracked on with everything, everything was loaded smoothly and unloaded super fast. Nothing was broken or damaged during the move. Re assembled our wardrobes and bed (without the instructions) which was a huge plus for us. Can't say thank you enough for such a smooth move. Thank you again!
Daniel Newton
February 1, 2025
Smartmove did a fabulous job. The movers were exceptional. Things were packed with care, removed with care, and assembled correctly. There was not a single breakage, which I’ve never had in the 5 or so moves I’ve done. The team is made up of well mannered friendly people who go out of their way to ensure you have a good moving experience.
Claire Kitay
February 28, 2025
Smartmove did a great job. They packed efficiently, and were friendly and polite to have in the house. The move itself went smoothly, and all at a good price. Highly recommend.
Sue
April 11, 2025
Smartmove were excellent coping with multiple completion dates in what became a stressful and unnecessarily complicated move. Efficient packing service (nothing broken!) and Harry, Jim and Henry were fantastic on moving day.
Emma Cooper
January 8, 2025
Our home flooded and we engaged Smart move to remove and store our furniture and pictures. Communication has been timely and the movers did a superb job, nothing broken, the new paint work unmarked! Will absolutely use them again when we move home.