We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Great service from smart move which was doubly appreciated as we were only a few days away from welcoming our first child into the world so keeping it as smooth and stress free as possible was extra important for us. Fortunately the team were excellent, super helpful and would certainly recommend and use them again!
Be Arrowsmith - 2nd March 2020
AMAZING! My daughter had the full packing service and removal as she recently had twins. The team were so courteous, kind and amazingly efficient. What seemed like a monumental task they just carried out with great humour and assured us not to worry. Simon was there both days and he ensured it went without hiccup. On behalf of my daughter I cannot recommend them
Highly enough. Thank you so much. You made the impossible possible.
Sue Buckley - 13th February 2020
Thank you Smartmove. An excellent service from beginning to end. The removal guys, who were a pleasure to have around, were totally professional and worked extremely hard. I would definitely use this company again, and can thoroughly recommend them. Thank you again for making a stressful day easy.
Catherine Morgan - 4th February 2020
We had Simon, Jonny and J turn up bang on time. They packed our 3 bed house in to their 2 trucks within 1 hour 45 mins. They were incredibly efficient and did everything with a smile and sense of humour. At drop off one of the Van's was different to the day before. Simon explained that the original had broken down on the way back to the yard. This means that they moved all our stuff twice in one day.legends When we got the go ahead to get in to the new house Simon and Jonny were right on time and absolutely brilliant. Unpacked their Van's in to our new house within 2 1/2 hours ish. Thankyou
Kerry and Richard Lewis - 2nd February 2020
Firstly can I say what a great team we had on our move date they were efficient, quick, polite and nothing was too much trouble for them. Our completion went completely wrong on that day and it was the most stressful day of my life but your lads were brilliant very calm and patient. We eventually got the keys at around 6pm. The service you provided was excellent they still moved us in with a smile and a joke taking out all of the overwhelming feeling of embarrassment I was feeling at that moment in time. We were recommended your company and were so glad we chose to move with you with you.
Tracy Sherwood - 29th December 2019
I would definitely recommend Smartmove, the guys were great, very efficient at packing the van and doing it all with a smile despite us living in a top floor flat so they had to go up and down lots of stairs! They got all our furniture into the right rooms in our new house which made it easy to unpack and settle in. Thanks very much!
Angela Jacobs - 23rd December 2019
Smartmove were very efficient and friendly right the way through from the initial quotation to moving into our new home. On the day movers can do, energetic and friendly attitude was refreshing in spite of the big task ahead. Nothing was too much trouble. Thank you so much to the movers who turned up on the day. Only wish we thought about using their packing service too!
Alex Bonomi - 22nd December 2019
An excellent service from the team at Smartmove. All involved were extremely helpful, courteous and friendly. We would highly recommend using the Smartmove team. Thanks guys.
Andrew Pryce Jones - 20th December 2019
From start to finish the Smartmove removal team were brilliant! They made the whole process of moving go as seamlessly as possible. We cannot thank them enough for being cheerful, unphased and going beyond the call of duty! We will definitely recommend them to friends and family.
Lynnr Quinn - 4th December 2019
Mixed feelings about Smartmove. +VE: The staff are hard working and friendly, My Bristol - Plymouth move on a fixed day rate was cheaper than the competition. They packed most of my stuff the day before, so we could set off earlier on moving day. -VE: I had to ask to have the £75 hr delay surcharge taken off my contract. The receptionist misinformed me about the day before 'pre-load', I was in by chance that day! My new cooker got lifted by the handles which now wobble & cooker seal broke - the receptionist sent the wrong cooker seal to replace it, and I haven't heard from them since.
Georgina Briganti - 4th December 2019
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January 6, 2021
I cannot recommend Smartmove enough! Our move date changed so close to Christmas and Matt and Justine were so accommodating with us and our needs. Not only was the service a great price, the guys that moved us (Johnny, Dale and Craig) were so excellent! They made the day such a pleasant, completely stress-free experience. It was so helpful how they took our bed down and put it up again for us, they protected all of our brand new carpets, were so polite and generally lovely! If you're moving, you'd be crazy not to hire Smartmove!
December 23, 2020
Excellent service. Justine was great and very understanding when our completion date moved a couple of times. They quickly rearranged dates to suit us. Liam and Harry on the day were superb, easy going and attentive. They made the whole process very smooth, 10 / 10.
December 18, 2020
What a brilliant company offering a brilliant service. From the start the communication was excellent and Justine was great when we had to keep changing our date. We used the packing service which I would highly recommend. The guys who packed us up were very professional and efficient then the team who moved us were just super in every way. I highly recommend using Smart Move if you want a removals company.
December 17, 2020
The were all brilliant. Justine was really friendly and reassuring about the move as I was super anxious about it. Ricky and his work mates were friendly, reassuring and just lovely. Thanks so much Smart Move, will definitely recommend:)
October 31, 2020
Awesome service & value for money, thanks to everyone for your help! Justine, you have the patience of a saint & kept me sane when the date changed twice. Ricky & Simon you were great on the day, very professional & friendly & a good laugh when we were getting stressed. We couldn't have had a better crew to help us move from one county to another. Thanks again guys!