We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Thank you so much. What started off a smooth operation got a lot more complicated with a delayed completion. You were all kind and professional throughout and I apologise for the delay. We were so grateful you didn't give up on us and got us in to our new home. You were lovely with the kids, the pets and even us and we would definitely recommend you. Thank you again.
Sam House - 27th July 2019
The move from Bristol to Cardiff took place on the wettest day of July. It poured and the movers got soaked, however they managed to keep all my goods dry! They were efficient and cheerful, even in all the rain. I would highly recommend Smartmove. From Matt's initial visit to the end of the move they were very professional.
Sharron Rutherford - 26th July 2019
We couldn't have been more pleased by the service provided by Smartmove during our recent move from Bristol to Leicestershire.
On the day our three removal guys worked so hard and were extremely careful and efficient with our belongings, nothing was too much trouble even a very large and heavy tree in a pot that I wanted to take. It arrived safely.
I was very pleased with the whole service, right from the initial quote, helpful information from the office through to the move itself and would not hesitate to recommend Smartmove to anyone.
Lindsey Judkins - 25th July 2019
Way better than expected! from the moment of Smartmove's arrival to their departure we felt relaxed and confident about our move. You know when things feel right! We opted for part loading the previous days to give ourselves more time at the destination, the guys introduced themselves on arrival and got straight to work on one of the hottest days of the year! Nothing was too much trouble after showing them around the contents to be moved, we left the guys to decide what to move and how it would be loaded. Top marks all round! Thanks Smartmove!
John Bethray - 19th July 2019
Friendly, professional and competitively priced.
We moved from Bristol to Aberdeen and used the partial pack service.
The whole move felt very calm and organised, the guys were friendly, quick and efficient. Our furniture and belongings were looked after well throughout. We have moved house several times over the last few years and although a big move felt less stressful than previous moves thanks to smartmove!
Highly recommended! Thanks :)
Michelle Milroy - 19th July 2019
Excellent communication throughout. So understanding about changing completion dates etc. The most “human” people we dealt with in the whole moving process to be honest.
Alex Smith - 16th July 2019
Smart Move are amazing from start to finish. I am a single Mum who has moved with them 4 times. They are professional, friendly, efficient, courteous and make every move, despite how stressful it is as though they are there for you. I would recommend them to anyone. I hope I do not have to move again anytime soon but if I do, I would not hesitate to choose them again for all the services they offer. Thank you. I am so grateful. Isla Gammack
Isla Gammack - 3rd July 2019
I moved house with Smartmove a month ago, I have had nothing but disappointment since. While moving we had a stain on our old home carpet (they did come to clean it but it didn’t come up), broken wardrobe shelf they attempted to hide, broken tumble dryer drawer (yet to be resolved), a petrol lawn mover tipped over the lawnmower itself and other items. Al the boxes were left downstairs as the removal guys didn’t have blue shoes and didn’t want to take their shoes off. All we have asked for is our tumble dryer to be repaired, we have sorted the rest... a month on an we are still being ignored.
Samantha Penny - 30th June 2019
Brilliant staff. Knowledgeable and always helpful.
They stand out from the crowd because they care. Great service well done people.
I would always recommend them and use them again.
Vinesh Tapsee - 30th June 2019
Smartmove were brilliant. I found they're not just about furniture removals, they're also expert problem solvers! On moving day there can be all kinds of unforeseen hiccups that arise on what might already be a stressful day. But the team had a cheerful 'can do' attitude & went much further than I expected in making sure the day went as smoothly as possible.. They were so reasonable & friendly and incredibly efficient - these guys can lift! I have to thank Matt and his team for taking so much stress out of the day. If I move again, I'll only be contacting Smartmove..
Del McEntee - 26th June 2019
We also have many independent reviews
September 3, 2021
Smartmove recently moved us and I cannot fault their efforts. Nothing was too much hassle or too difficult (incredibly heavy desk up a narrow staircase with an elbow? No problem!). I wouldn't hesitate to recommend these guys. Thanks for making move day as stress free as possible.
August 16, 2021
These guys are amazing!! Really professional. They take all the stress away. The team in charge of my move were fantastic with a great sense of humour
September 3, 2021
So pleased to have used Smartmove for our recent move. Moving is obviously known as a really stressful time, but these guys took away the stress for us! They have been incredibly reliable. The entire team were friendly and accommodating with requests and were very flexible too. They did everything they said they would and exactly when they said they would do it! I would highly recommend them. They arranged packing, moving and storage and the whole thing ran beautifully. We are so happy with everything- thank you so much!
August 15, 2021
We had a great experience with Matt and the team. We had packing and moving, and they packed our whole flat in about 5 hours as well as one truck full, followed by the second truck and unpacking the next day. We’ve unpacked most of the breakables so far and nothing has been broken, and overall very happy! They made moving into our new house much less stressful than it would have been otherwise. Thanks Smartmove!
July 20, 2021
Excellent service from Matt and his highly professional team. Everything was easy and smooth. We loved the moving with mini movers poster as well ;) kept kids excited during the whole moving process. highly recommended.