CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
Write a Review
We used Smartmove for our house move last week and they were fantastic. They packed everything for us the day before the move, making sure to leave us with any items we wanted for overnight. The moving day went smoothly and it was great to have all of our beds and furniture reconstructed before they left. They were all polite, efficient and friendly and made the move stress free. Highly recommended and would definitely use them again next time (although we're hoping to stay put for a while now!). Thanks to Liam, Mark, Harry, Omar, Mo, Luke and Alex!
Laura Lander - 8th March 2021
We used Smartmove Bristol for our move at the end of Feb. This included the packing service. They were excellent - organised, and efficient. They even helped our seller move their stuff out the house and pack a van after they were let down by their removal company. I would have no hesitation recommending them.
Robert Campbell - 4th March 2021
I cannot thank you enough for how amazing you were yesterday. We really appreciate all the you did. You made the whole move so smooth. You were all so good with the kids and they had such a brilliant time. Summer loved being “the boss”.
Nothing was too much for any of the team. Thank you again. Please feel free to post on Facebook. People need to know how amazing you all are.
Kirsty Hart - 2nd March 2021
Smartmove provided us with an excellent 5 star service.
Although we had to move our house moving date several times they were always accommodating. They provided us with 3 vans and 4 guys who were all polite, speedy and knowledgeable and caused no damage to our property or possessions. I would highly recommend them.
Dave Cunningham - 12th February 2021
First class removal company. Really take the friction out of the whole process from quote, to ongoing communication to moving day. Incredible communication and flexibility with our ever changing dates on completion. Really professional and exceptionally high service from them on the day as well!
Can’t recommend highly enough - great job!
Dave Wallace - 20th December 2020
Used Smartmoves for our house move. Couldn’t be more pleased.
The guys turned up and for 9 hours worked hard and with good humour.
They really put a shift in!!!
Couldn’t do enough for us.
They put floor coverings down to protect the carpets and they made sure there was nothing more they could do for us before leaving at 8pm.
Honestly couldn’t be more impressed.
Would recommend without hesitation. Thanks so much for making our house move so stress free.
Read more at: https://www.removalreviews.co.uk/write-a-review/step-1
martin watts - 10th December 2020
The Smartmove team were amazing. They packed up and moved my elderly parents during a difficult period, making the whole process stressfree and pleasant. Thanks Smartmove!
Lesley Hannah - 27th October 2020
I would highly recommend this company to take the stress out of moving. From the moment they arrived they put me at ease and made the day a far easier day and reduced my stress levels straight away. Extremely organised and very friendly team. Nothing was to much trouble. Very highly recommended ... and even do NHS discount. Money well spent.
Karen Gilby - 18th October 2020
I cannot praise the boys enough.Dale,Harry and Ben were brilliant and worked like Trojans over 2 days and always with a smile and plenty of banter.They made the stressful process of moving much easier.
Highly recommend SMARTMOVE !!
Jackie Sweeney - 18th October 2020
So glad we chose Smartmove! Brilliant service from start to finish for our move to Devon. From Matt and Justine organising, to Jim and his team on the day, big thanks from us. Would definitely recommend!!
Darren Jarvis - 7th October 2020
We also have many independent reviews
Emma Bishop
June 2, 2025
Absolutely brilliant team! From start to end everyone involved in the move were amazing. Justine was so helpful, and went above and beyond to assist with our removal dates. The removal team; Taz, Harry, Luke, Jay and Jim were a brilliant bunch. They were so thorough and did everything we could have expected and more! Everything was wrapped and double wrapped, and our canvas pictures were all wrapped perfectly so as not to damage them. How they managed to get some of our bulky, heavy furniture in and out of the old and new house i will never know! We couldn't have asked for a better removal company, and would highly recommend 👌 💯⭐️⭐️⭐️⭐️⭐️
Sophie B.
March 17, 2025
Huge thanks to the team; everybody we came across was so friendly and personable. Jay first came to the house and I could tell he had plenty of experience which put me at ease; honest and knowledgeable. I met with a lot of removal companies and I knew form the start I'd go with Smartmove! Becki and Evie provided us with a competitive quote and were always available should we need anything and answer our questions. On the day, Harry and Julian got there on time, nothing was too much trouble and were both super friendly. Cracked on with everything, everything was loaded smoothly and unloaded super fast. Nothing was broken or damaged during the move. Re assembled our wardrobes and bed (without the instructions) which was a huge plus for us. Can't say thank you enough for such a smooth move. Thank you again!
Beth Neale
May 7, 2025
Absolutely fantastic service from start to finish. I had the packing service and move and could not fault any of it, took away all stress. I had high value furniture which I was concerned about, but shouldn't have been! absolutely no damage, no marks on any walls, zilch! Honestly cannot recommend this company enough!
Daniel Newton
February 1, 2025
Smartmove did a fabulous job. The movers were exceptional. Things were packed with care, removed with care, and assembled correctly. There was not a single breakage, which I’ve never had in the 5 or so moves I’ve done. The team is made up of well mannered friendly people who go out of their way to ensure you have a good moving experience.
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.
