CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Really helpful team. Very professional and friendly. This is the second time we've used Smartmove and it won't be the last. Highly recommended and thank you guys!
Tom Riley - 14th August 2019
Incredible service from beginning to end. We moved from two separate houses into one today. My partner used the packing service which was fantastic, I chose to pack myself. The team coordinated getting us both packed and to our new home at the same time. Amazing! Highly highly recommend this company. Every single person on the job today was a delight to be around and made our move so much less stressful.
Sarah Chapman - 7th August 2019
A team of three chaps from Smartmove came to move my belongings from one flat to another early on a very warm Saturday in July.
The team were fast and efficient, I couldn’t fault them at all!
Highly recommend for fast, no fuss removals!
Martyn Royle - 7th August 2019
Smartmove have taken care of my 3rd home move in 18 months, each with its own challenges and each executed with 5 star service. From the office staff to the guys doing the heavy lifting on the day, these guys really remove the stress from what can be otherwise a stressful experience. They are basically a professional and reliable company operated by hard working nice people who care about their customers.
Christopher Wooldridge - 7th August 2019
Thank you so much. What started off a smooth operation got a lot more complicated with a delayed completion. You were all kind and professional throughout and I apologise for the delay. We were so grateful you didn't give up on us and got us in to our new home. You were lovely with the kids, the pets and even us and we would definitely recommend you. Thank you again.
Sam House - 27th July 2019
The move from Bristol to Cardiff took place on the wettest day of July. It poured and the movers got soaked, however they managed to keep all my goods dry! They were efficient and cheerful, even in all the rain. I would highly recommend Smartmove. From Matt's initial visit to the end of the move they were very professional.
Sharron Rutherford - 26th July 2019
We couldn't have been more pleased by the service provided by Smartmove during our recent move from Bristol to Leicestershire.
On the day our three removal guys worked so hard and were extremely careful and efficient with our belongings, nothing was too much trouble even a very large and heavy tree in a pot that I wanted to take. It arrived safely.
I was very pleased with the whole service, right from the initial quote, helpful information from the office through to the move itself and would not hesitate to recommend Smartmove to anyone.
Lindsey Judkins - 25th July 2019
Way better than expected! from the moment of Smartmove's arrival to their departure we felt relaxed and confident about our move. You know when things feel right! We opted for part loading the previous days to give ourselves more time at the destination, the guys introduced themselves on arrival and got straight to work on one of the hottest days of the year! Nothing was too much trouble after showing them around the contents to be moved, we left the guys to decide what to move and how it would be loaded. Top marks all round! Thanks Smartmove!
John Bethray - 19th July 2019
Friendly, professional and competitively priced.
We moved from Bristol to Aberdeen and used the partial pack service.
The whole move felt very calm and organised, the guys were friendly, quick and efficient. Our furniture and belongings were looked after well throughout. We have moved house several times over the last few years and although a big move felt less stressful than previous moves thanks to smartmove!
Highly recommended! Thanks :)
Michelle Milroy - 19th July 2019
Excellent communication throughout. So understanding about changing completion dates etc. The most “human” people we dealt with in the whole moving process to be honest.
Alex Smith - 16th July 2019
We also have many independent reviews
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.
Sam C
September 29, 2024
What a team!!! Smart move absolutely gave me and our move the best possible experience, from Olli and Johnny with the packing up (they definitely put a shift in) to Tim and Jim on the move in day they even put all our beds and furniture up! I could not recommend them more, reasonable prices and friendly faces the guys have it all! Thanks smart move will recommend you to everyone going forward!
Mike Lucas
June 25, 2024
After a friend recommended the team at Smartmove we can confirm they have been incredible and we would definitely recommend to anyone! We had to move the date several times due to unnecessary delays in the chain, however Justine was really helpful in making sure once we exchanged (at short notice) there was an available team to move us. On the day Jonny and Luke came to help pack and load all of our belongings in London, and were there the following day in Devon for the unload. Both were friendly and worked hard to get the process completed as efficiently as possible. We also had a laugh throughout which took the pressure out of what could have been a much more difficult time.
Denise Thompson
October 5, 2023
Smartmove Removals Bristol didn't put a foot wrong. They responded positively to a, short notice, request to move us from Bristol to a storage facility in Newcastle upon Tyne! Professional, calm, friendly and respectful. We were very happy with the price, that was fully quoted up front. They lifted an enormous weight off our shoulders. We can't praise the team from Smartmove Removals highly enough.
Frances Heathcote
June 4, 2024
The SmartMove team were the absolute best with our move from Bristol to Barry. As always moving can be stressful and complicated but they dealt with our uncertainty about dates like absolute pros. The team were efficient and friendly. Great value for money. 100% would recommend!
