We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Smart Move are amazing from start to finish. I am a single Mum who has moved with them 4 times. They are professional, friendly, efficient, courteous and make every move, despite how stressful it is as though they are there for you. I would recommend them to anyone. I hope I do not have to move again anytime soon but if I do, I would not hesitate to choose them again for all the services they offer. Thank you. I am so grateful. Isla Gammack
Isla Gammack - 3rd July 2019
I moved house with Smartmove a month ago, I have had nothing but disappointment since. While moving we had a stain on our old home carpet (they did come to clean it but it didn’t come up), broken wardrobe shelf they attempted to hide, broken tumble dryer drawer (yet to be resolved), a petrol lawn mover tipped over the lawnmower itself and other items. Al the boxes were left downstairs as the removal guys didn’t have blue shoes and didn’t want to take their shoes off. All we have asked for is our tumble dryer to be repaired, we have sorted the rest... a month on an we are still being ignored.
Samantha Penny - 30th June 2019
Brilliant staff. Knowledgeable and always helpful.
They stand out from the crowd because they care. Great service well done people.
I would always recommend them and use them again.
Vinesh Tapsee - 30th June 2019
Smartmove were brilliant. I found they're not just about furniture removals, they're also expert problem solvers! On moving day there can be all kinds of unforeseen hiccups that arise on what might already be a stressful day. But the team had a cheerful 'can do' attitude & went much further than I expected in making sure the day went as smoothly as possible.. They were so reasonable & friendly and incredibly efficient - these guys can lift! I have to thank Matt and his team for taking so much stress out of the day. If I move again, I'll only be contacting Smartmove..
Del McEntee - 26th June 2019
I had received a excellent service from smart move. They were very helpful, polite and efficient. The FaceTime quote was very useful and the removal men were friendly. I would highly recommend smart move.
Sarah Stenner - 24th June 2019
I have recently been moved by Smartmove Removals Company. The team provided an excellent service - which was both reliable and a seamless process. The guys had some skillfull manoevres which proved useful with some of my antique furniture, that needed handling with care! It wasn't an easy move for me but the guys took all of the stress out of the situation with their warmth and empathy and even made the process fun! Smartmove is a well established company and I would highly recommend them.
Thank you guys
Victoria Greenhouse - 10th June 2019
Fabulous move thanks to smart move lovely guys we moved into a tiny cottage and they got everything upstairs no problem ,ll
Julie Day - 10th June 2019
Amazing service. They arrived 10 mins before the move time started, appraised the items to be moved and planned it all out. They assured us that it was going to be straight forward and it was. At 9am sharp they were ready to start the move. It all finished with time to spare. They were in no hurry to leave. They even helped us find a few items that had been ignored during the packing.
They also took full responsibility for a bed that got slightly damaged during the dis-assembly. They fixed it at their own cost and time.
Azahar Machwe - 3rd June 2019
I used Smartmove earlier this year and they were absolutely great. I had a pick-up from 2 different locations, an oversized upright piano and 4 lots of stairs to get up. The best thing about them was it was dealing with real people who were flexible about the move, rather than quoting limits or price brackets at me. I still don't know how to play the piano very well, but everything else turned out wonderfully. I couldn't recommend them more
Oliver Grills - 3rd June 2019
We also have many independent reviews
December 16, 2019
The SmartMove team who moved us were just brilliant. Punctual, quick, efficient and friendly and polite with it. Nothing was a problem - they even helped us catch our fish to get them into a pot for transport. They helped to make what could have been a really stressful experience much more bearable. I would also highly recommend the full packing service. Saved us so much time. Thank you!!
January 14, 2020
The team were fantastic! We even had the boss help on the Sunday! Nothing was too much trouble. Their sense of humour kept us going through the stress of moving. The team went over and above and we miss having them around after spending two days with them. I would definitely recommend Smartmove. Thanks again gents. Katherine and Anthony
October 22, 2019
What a fantastic team. Michelle, Liam and John were just brilliant and went above and beyond throughout a very long day! Really, really, excellent work guys Nicky and I are so grateful. Thanks so much for making what could have easily been a really stressful day much, much easier. All the best!
October 28, 2019
These guys helped us move house within Bristol and they were amazing! Super professional, friendly guys who did everything safely and speedily. I would totally recommend them to anyone needing to move house, they made a really stressful time so much easier! Thanks again chaps, so very appreciated!
December 6, 2019
We booked a full day removals and agreed the price. On the day we were contacted by the office as the men were moving our stuff to be informed that we had only actually been booked for a half day but were told we would get a refund for the full day we had paid for. Three weeks later we received an email to say we weren’t due a refund and that we had paid for half a day but they had accidentally put full day on the invoice. The price we paid was the same amount other companies had quoted us for a full day!!! We have been totally ripped off!! Do not use this company they are con artists!!!