We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
Write a Review
I cannot rate Matt and his team more highly. From the initial consultation to the day of the move, everyone at Smartmove was friendly, professional and hard working with a real ‘can do’ problem solving attitude. They took the stress out of one of the most difficult parts of moving home, and I will forever be grateful and recommend them for it!
Dan Moulton-Bicknell - 27th April 2020
We should like to thank you for moving us so efficiently last week. Our move was carried out by two very kind, very strong, gentlemen, who could not do enough to help us at this difficult time.
This is the second time we have used your company, and both times the service has been excellent. We highly recommend Smartmove.
Ann & Mike Trevanion - 15th April 2020
We’d like to say a huge thank you to Matt, Justine and the whole team at SmartMove for getting us moved at a very challenging time.. The service was fantastic, Simon was a trooper and Sat too on moving day and the move was handled with good grace and good humour from start to finish. We can’t recommend SmartMove highly enough. Just brilliant - thank you.
Marianne West - 2nd April 2020
Can't recommend Smartmove enough. Really friendly, professional and polite. Hugely helped the move day be stress free and were so impressed with all those at Smartmove. From speaking to Justine, Matthew quoting and the guys doing the move they were efficient, helpful, friendly and made the whole process so much easier.
Andrew Oliver - 16th March 2020
I can highly recommend Smart Move Bristol I used them in 2015 to move to Guildford from Bristol, and then back again in 2020. They gave the cheapest quotes. Checked how much furniture I had (2nd time via video on the phone) Both times it was borderline if it would fit into a 3.5 ton van. Instead of a charging more for a 7.5 ton van we went for a 3.5 van to keep costs down, and it did just fit in. Were friendly and helpful on the phone. Simon and Johhny turned up on time on the day and were friendly and cheerful and did a great job.
Brad Webb - 10th March 2020
Great service from smart move which was doubly appreciated as we were only a few days away from welcoming our first child into the world so keeping it as smooth and stress free as possible was extra important for us. Fortunately the team were excellent, super helpful and would certainly recommend and use them again!
Be Arrowsmith - 2nd March 2020
AMAZING! My daughter had the full packing service and removal as she recently had twins. The team were so courteous, kind and amazingly efficient. What seemed like a monumental task they just carried out with great humour and assured us not to worry. Simon was there both days and he ensured it went without hiccup. On behalf of my daughter I cannot recommend them
Highly enough. Thank you so much. You made the impossible possible.
Sue Buckley - 13th February 2020
Thank you Smartmove. An excellent service from beginning to end. The removal guys, who were a pleasure to have around, were totally professional and worked extremely hard. I would definitely use this company again, and can thoroughly recommend them. Thank you again for making a stressful day easy.
Catherine Morgan - 4th February 2020
We had Simon, Jonny and J turn up bang on time. They packed our 3 bed house in to their 2 trucks within 1 hour 45 mins. They were incredibly efficient and did everything with a smile and sense of humour. At drop off one of the Van's was different to the day before. Simon explained that the original had broken down on the way back to the yard. This means that they moved all our stuff twice in one day.legends When we got the go ahead to get in to the new house Simon and Jonny were right on time and absolutely brilliant. Unpacked their Van's in to our new house within 2 1/2 hours ish. Thankyou
Kerry and Richard Lewis - 2nd February 2020
Firstly can I say what a great team we had on our move date they were efficient, quick, polite and nothing was too much trouble for them. Our completion went completely wrong on that day and it was the most stressful day of my life but your lads were brilliant very calm and patient. We eventually got the keys at around 6pm. The service you provided was excellent they still moved us in with a smile and a joke taking out all of the overwhelming feeling of embarrassment I was feeling at that moment in time. We were recommended your company and were so glad we chose to move with you with you.
Tracy Sherwood - 29th December 2019
We also have many independent reviews
January 5, 2022
The folks at Smartmove were absolutely amazing. They went above and beyond to support our house move. They were responsive to queries, patient when things were difficult with our sale/purchase, reassuring when we needed it and super efficient when we finally managed to exchange and move. We used their pack and move service which was worth every penny. I would absolutely use their services again and happily recommend them to anyone and everyone!
January 2, 2022
I felt confident that Smartmove would provide an excellent service from the moment Matt visited my home. He was reassuring about the items that I thought would be problematic, including a large dining table which I feared would not fit through the entrance of the new house. On the day of the move Liam, Nathan and Jason were brilliant! Nothing was too much trouble and they were friendly, polite and so hardworking throughout the whole process. An additional member of the team also came and took great care in dismantling and packaging my grandfather clock. I would have no hesitation about recommending the service.
January 10, 2022
Wow so impressed with the team from Smartmove. They were punctual, communicative and so friendly. They took care to learn my children's names, and ensure all of our most treasured items were really well cared for. They left us what we needed to make our last night in our old home special, and went the extra mile in the new home for us. We highly recommend Smartmove and would be happy to recommend them to everyone. Thanks for making such a big moment in our lives so much less stressful than it could have been!
January 14, 2022
We used Smartmove Removals in June 2018. Matt and Justine answered any queries before the moving day really quick. The staff on the day was on time, worked hard (and it was a challenge with 4 flights of stairs), was friendly and efficient. I would certainly use them again if I had to move in the future. Edit: I used Smartmove Removals again twice in the space of 3 months in the summer of 2021. They were great and even allocated the same ppl, which made it so much easier.
December 6, 2021
Can not recommend Smartmove Removals highly enough, they took the stress out of the whole process, from first contact, they were accommodating, very flexible with dates in these trouble times. We were very happy with the price quoted for full packing service and the moving, they came in the day before the move and packed everything up, and loaded one van, which they stored for us, just leaving the minimum to get by with, the bed, one sofa, etc, Harry and the team work hard on both days, nothing was too much trouble, they brought 'wardrobe boxes' to transfer our clothes from the wardrobe for the move and then put the clothes into the wardrobe at the new house, dismantled the bed, then assembled it in the new house. Totally value for money, can not thank them enough, as I said before, cannot recommend them highly enough, would use them again, thank you very much.👍👍👏👏🙏🙏