We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Thank you Smartmove. An excellent service from beginning to end. The removal guys, who were a pleasure to have around, were totally professional and worked extremely hard. I would definitely use this company again, and can thoroughly recommend them. Thank you again for making a stressful day easy.
Catherine Morgan - 4th February 2020
We had Simon, Jonny and J turn up bang on time. They packed our 3 bed house in to their 2 trucks within 1 hour 45 mins. They were incredibly efficient and did everything with a smile and sense of humour. At drop off one of the Van's was different to the day before. Simon explained that the original had broken down on the way back to the yard. This means that they moved all our stuff twice in one day.legends When we got the go ahead to get in to the new house Simon and Jonny were right on time and absolutely brilliant. Unpacked their Van's in to our new house within 2 1/2 hours ish. Thankyou
Kerry and Richard Lewis - 2nd February 2020
Firstly can I say what a great team we had on our move date they were efficient, quick, polite and nothing was too much trouble for them. Our completion went completely wrong on that day and it was the most stressful day of my life but your lads were brilliant very calm and patient. We eventually got the keys at around 6pm. The service you provided was excellent they still moved us in with a smile and a joke taking out all of the overwhelming feeling of embarrassment I was feeling at that moment in time. We were recommended your company and were so glad we chose to move with you with you.
Tracy Sherwood - 29th December 2019
I would definitely recommend Smartmove, the guys were great, very efficient at packing the van and doing it all with a smile despite us living in a top floor flat so they had to go up and down lots of stairs! They got all our furniture into the right rooms in our new house which made it easy to unpack and settle in. Thanks very much!
Angela Jacobs - 23rd December 2019
Smartmove were very efficient and friendly right the way through from the initial quotation to moving into our new home. On the day movers can do, energetic and friendly attitude was refreshing in spite of the big task ahead. Nothing was too much trouble. Thank you so much to the movers who turned up on the day. Only wish we thought about using their packing service too!
Alex Bonomi - 22nd December 2019
An excellent service from the team at Smartmove. All involved were extremely helpful, courteous and friendly. We would highly recommend using the Smartmove team. Thanks guys.
Andrew Pryce Jones - 20th December 2019
From start to finish the Smartmove removal team were brilliant! They made the whole process of moving go as seamlessly as possible. We cannot thank them enough for being cheerful, unphased and going beyond the call of duty! We will definitely recommend them to friends and family.
Lynnr Quinn - 4th December 2019
Mixed feelings about Smartmove. +VE: The staff are hard working and friendly, My Bristol - Plymouth move on a fixed day rate was cheaper than the competition. They packed most of my stuff the day before, so we could set off earlier on moving day. -VE: I had to ask to have the £75 hr delay surcharge taken off my contract. The receptionist misinformed me about the day before 'pre-load', I was in by chance that day! My new cooker got lifted by the handles which now wobble & cooker seal broke - the receptionist sent the wrong cooker seal to replace it, and I haven't heard from them since.
Georgina Briganti - 4th December 2019
We were really glad that we decided to use Smartmove. Everyone from office staff to removal 'lads' were helpful, professional and friendly. We would definitely recommend their service.
Eileen Brooks - 3rd December 2019
Thank you for a great service. Office staff & booking procedure very helpful. Arrived on time, Liam & Scott were brilliant, moved us in 1/2 day, would use smart move all the time as reliable, careful & efficient.
Helen Mills - 30th November 2019
We also have many independent reviews
June 11, 2020
I had Liam & James move me today & can’t thank them enough. Very professional & friendly. Justine who handled my call is lovely & made everything run smoothly. Thank you so much.
May 12, 2020
We had an excellent experience with the team. Moving during lockdown was already stressful and exchanging and completing on the same day meant Matt and the team had to be really flexible over a 2 week period as the date kept changing. They really took the stress out of the whole move efficiently packing up the place in just a few hours. Staff were polite and efficient and we were able quickly settle into our new home. Would definitely recommend the full packing service
June 18, 2020
Smartmove Removals did a great job at a competitive price. The team worked tirelessly over two days to help us move house. They were also very accommodating and friendly to the whole family.
April 2, 2020
Smartmove gave the best value quote and team was extremely friendly and helpful. Move was quick and professional. One small unavoidable furniture chip was instantly brought to my attention and a repair made on the spot. Would not hesitate to recommend.
May 28, 2020
The team were really helpful when I used them at short notice. They’re great at communication throughout the process and were really friendly. I would recommended to anyone who needed a helpful and skilled team. Thank you!