I used Smartmove's packing, moving and storage services to move within Bristol.. The service was fantastic from start to finish. I phoned the office staff many times in the stressful months before the move. They were always professional, friendly, patient, sympathetic and helpful. Having a reserved slot in the diary which was moved forward as required worked well. The teams who packed, moved and dealt with stored items were efficient, respectful and polite. One item was slightly damaged, however, Smartmove kindly arranged for it to be repaired. I highly recommend Smartmove.

Sara Basterfield - 22nd July 2025

My second time using SmartMove for a home move, and both times the experience has been absolutely amazing. We had Jim, Jo, and Luke pack and move our 2 bed flat across the city and service was friendly, professional and speedy. Highly recommend to anyone needing a packing and moving service.

Anisha Gupta - 12th May 2025

What a breath of fresh air! Everyone at SmartMove couldn’t have been more helpful and accommodating. They were professional, polite and made our move much less stressful than it could have been. The move team on the day were a delight to deal with and I have no hesitation in recommending them for your next home move.

Clive Thomas - 26th April 2025

Justine is absolutely amazing. We had to move our move date several times but Justine and the team were understanding throughout.
The debacle with the stamp duty increase made everything a frantic mess come march 2025 but Justine remained calm throughout. If I can bring myself to move again, I will be using smart move to do so.

Alex Betts - 28th March 2025

We were recommended Smart Move by a friend, they came out to quote and were bang on what we were expecting (and definitely competitive with our comps). Reading the reviews sealed the deal really.

We had the full packing and moving service, taking place over 2 days, wow we were so impressed. All the team worked so hard and navigated the rain, the small lane behind the house and everything else move day throws up amazingly. They were so friendly and helpful too, from the quote and booking right up to collecting the boxes and wrap. So impressed. 100% recommended!

Heather Golden - 13th March 2025

Felt like family moving us! I cannot recommend this company enough. We had the full packaging service and removal.
Full packing - excellently done - not one breakage. Team were very respectful of our belongings, packed all with real care. Labelling was great; really helpful with placing in the right rooms - loved the box labelled “kitchen drawer of doom”!
Removals following day. Same team (which was reassuring) plus one. Again, I could not fault. No pressure felt, very professional. Excellent manoeuvring and some serious skills with that large van, down a tiny drive!
Team worked so hard.

Bernie Pettett - 18th February 2025

Smartmove recently helped us (full packing and removal service) with our family housemove just in time for Christmas. The whole experience was great from start to finish. The initial visit, the interaction with the office team, to the chaps doing our packing and moving (thanks Jonny, Harry, Ollie, Henry & Charlie!). We would highly recommend Smartmove to anyone looking for a removals company, they made what was quite a stressful time into a pleasant experience.

Paul, Juliet & family

Paul Savage - 9th January 2025

I can't say enough of Smart Removals. They were great, from start to finish. With two little kids in tow, we were worried about moving house, but they sorted us. They worked incredibly hard, didn't break anything (nothing!) and their confidence gave us confidence on a nerve wracking day. and they made the day, actually, quite fun!

I also have to say I was VERY IMPRESSED by Johnny's tessellation: the truck was incredibly well packed.

So yes, employ them, you won't regret it.

Dan Stone - 13th October 2024

Thank you for everything Smartmove . Dispite suddenly having a gap between moving out and moving in you were completely flexible and not only did you lovingly and securely store all my worldly goods but even more important you also kept my 50+ garden plants alive and thriving in what was the only bit of summer we had . Thankyou for being calm , caring , reliable and totally professional from start to finish .

Linda Pick - 11th October 2024

Thank you so much to the guys at Smart Move for all of their hard work helping me and my partner move house! I found moving quite overwhelming but as soon as they arrived I felt like I was in good hands. The guys were lovely, so helpful and we generally had a super positive day. All furniture was well looked after.

I also accidentally locked us out of the new house…. Well done me! And they were so patient and happy to wait which I hugely appreciated.

Thank you! I will certainly use you guys again next time I move and I have recommended you to friends and family.

Thanks!
Aimee

Aimee Lumb - 4th October 2024