CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Incredible team!
I could not see how my house could be packed so quickly, and how the lot could be loaded before 1:00pm on the second day.
Well, they did it! Just four of them!.
One of them even got out of their way to help rescue my cat, who had gone missing when we were just about to leave the old house!
We were in our new house, with all our stuff, before five pm on the second day.
They were helpful, friendly, efficient.
And to top it all up, they were also the cheapest quote we found out of three companies.
I recommend them without any reservation!
Yann Deplechin - 20th February 2023
We needed a removal company at very short notice and we couldn’t have asked for anyone better. We used the packing service as we were so short on time and everyone was super helpful, turned up on time, great atmosphere between the lads working and nothing was to much trouble for them. We had some quite bulky items and they took it all in their stride, keeping everyone calm and great communication. Would recommend to everyone.
Lucy Jones - 13th February 2023
Really pleased with the service provided by Smartmove. Right from the start nothing was too much trouble and it made the whole process so much less stressful. I spoke to a number of companies and they were by far the most accommodating, friendly and were great value for money. On the day of the move they were super efficient, polite and considerate. Will be recommending them to friends and family. Thank you!
Caroline Coxon - 31st January 2023
We used Smartmove removals after getting several quotes. They were fantastic and I can highly recommend them. The guys were on time, professional and extremely slick in moving out all of our belongings. When a couple of items had been left behind I called the office and they immediately came back, apologised for the mistake and took them right away. Moving into our new home was equally as seamless. Great!
Emily Grainger-Trott - 9th January 2023
Brilliant from start to finish would definitely recommend then to anyone.
Melanie and Rob Duthie - 29th November 2022
To begin with, thank you Matt and all the guys who moved us on the9th,10th and 11th of November .
Smartmove was recommended to us by our old neighbours who had used them. The company was so understanding when our dates changed and incredibly accommodating. Communication is excellent. The lads arrived on time every morning over the 3 days that they were packing and delivering . All in good spirit and worked as a very efficient team.
I highly recommend this friendly , efficient and excellent removal company to whoever that needs a removal company.
Maryam Rashky-Evans - 20th November 2022
Thanks to all the lads that moved us at smart move, turned up on time everything could not have gone smoother, very quick loading, very curtious, and respectful, nothing was to much trouble, I had some very large plants that were no problem for them. They arrived at our new house and unloaded quickly and efficiently. We had no damaged or broken items, I would definitely recomend and use again if I ever moved, very good value for money
Stuart Price - 15th November 2022
Smartmove you are amazing from your office staff to the removal guys. Mine was a very stressful move as I had originally expected to move at the end of August but it happened two months later. Thankfully Izabela kept in touch all the time and was able to keep moving the dates. The packers came the day before - brilliant job and then moved me the next day with only one day's notice. I had a lot of shrubs and plants in pots from the garden which they moved with ease. They sorted all my queries and made moving home much less difficult than I had imagined. What a team, thank you so much.
Sue Grainger - 12th November 2022
We had a fantastic experience with SmartMove and I have already recommended to friends who are moving house.
From start to finish the process was slick and the team were so warm and friendly. Thank you in particular to John and Conrad for lugging all our stuff into the new house with no breakages. Who knew moving house could actually be quite fun!?
Excellent value for money, definitely recommend the full packing service as it just takes all the stress out of the experience. Great team behind the scenes too - thanks Izabela for answering all our questions so promptly.
Esther Blake - 19th October 2022
Fantastic group of people.
Can't believe how helpful Matthew was at first house visit.
He and his team were amazing to work with.
John, driver, and his team were so understanding about the delay waiting for keys and super efficient unloading everything.
Can't recommend them enough!
Very reasonably priced as well compared with five other companies.
Clare Gundry - 5th October 2022
We also have many independent reviews
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.
Mike Lucas
June 25, 2024
After a friend recommended the team at Smartmove we can confirm they have been incredible and we would definitely recommend to anyone! We had to move the date several times due to unnecessary delays in the chain, however Justine was really helpful in making sure once we exchanged (at short notice) there was an available team to move us. On the day Jonny and Luke came to help pack and load all of our belongings in London, and were there the following day in Devon for the unload. Both were friendly and worked hard to get the process completed as efficiently as possible. We also had a laugh throughout which took the pressure out of what could have been a much more difficult time.
Dave Taylor-Matthews
August 1, 2024
We were very nervous about the whole moving process after 10 years in our old house and the accumulation of a looooooooot of stuff. We paid a very reasonable fee for packing, dismantling and moving service and Smartmove were absolutely brilliant from start to finish. Cannot say enough good things about the experience! Thanks guys & gals!
Denise Thompson
October 5, 2023
Smartmove Removals Bristol didn't put a foot wrong. They responded positively to a, short notice, request to move us from Bristol to a storage facility in Newcastle upon Tyne! Professional, calm, friendly and respectful. We were very happy with the price, that was fully quoted up front. They lifted an enormous weight off our shoulders. We can't praise the team from Smartmove Removals highly enough.
Frances Heathcote
June 4, 2024
The SmartMove team were the absolute best with our move from Bristol to Barry. As always moving can be stressful and complicated but they dealt with our uncertainty about dates like absolute pros. The team were efficient and friendly. Great value for money. 100% would recommend!
