We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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The move went generally well. Disassembling and reassembling the wardrobe was uncomfortable to watch. The gentlemen had slight trouble taking the back off it, so they forced the back to come off by pulling the seal and the back panel so in effect they broke it into two pieces. They did attempt to reseal the back together. Also they took some pins away, even though I asked for the reason. They said I wouldn't need them. I now have to replace pins to secure/fix the back further.
Joe Chan - 21st September 2019
We chose Smartmove because of a personal recommendation, we're so glad we did. Thanks go to Matt, Justine and their team for making our move as stress free as possible. Johnny & Shelley were so pleasant and friendly, working quickly and efficiently on the day. We shall definitely use Smartmove again, and recommend them to our friends.
Mike & Ann Trevanion - 19th September 2019
The team at Smartmove had been accommodating through the whole process of moving us to Devon - on move day we had to pinch ourselves that they were so nice to work with, with a family feel to the team. Deconstructed most our furniture and expertly put it back up in the new property - what they did and for the cost, was remarkable!
We even bought the team a meal as they were such nice guys and a laugh.
Thank you so much to Smartmove. Recommended.
Michael Santiago-Griggs - 16th September 2019
SmartMove were amazing - they guys were really well organised, friendly & efficient & went the extra mile to ensure I was updated with their progress and was happy with everything. I’d highly recommend them!
Sarah Davies - 11th September 2019
Thank you so much to Justine, Matt and their amazing team for helping our move from London to Bristol so smooth and stress-free. They were all so friendly, efficient and helpful from initial enquiry, right through to the last bits of our delivery. Excellent service and value for money. The team were very careful and conscientious with our belongings, whilst also working quickly to get the job done. Everything came back to us unmarked and clean. We would definitely recommend Smart Removals to our friends and family and Value for money.
Thank you very much again, Emma and Rob
Emma Storrie - 10th September 2019
It was a very smart move of ours to choose Smartmove Removals Bristol! Fantastic service from the home visit quote right through to move day. Great communication throughout and the stress of moving was completely taken away. I really enjoyed the move day itself the lads were fun, professional and amazing!!! Thank you all so much.
Kerry Buckle - 30th August 2019
Really helpful team. Very professional and friendly. This is the second time we've used Smartmove and it won't be the last. Highly recommended and thank you guys!
Tom Riley - 14th August 2019
Incredible service from beginning to end. We moved from two separate houses into one today. My partner used the packing service which was fantastic, I chose to pack myself. The team coordinated getting us both packed and to our new home at the same time. Amazing! Highly highly recommend this company. Every single person on the job today was a delight to be around and made our move so much less stressful.
Sarah Chapman - 7th August 2019
A team of three chaps from Smartmove came to move my belongings from one flat to another early on a very warm Saturday in July.
The team were fast and efficient, I couldn’t fault them at all!
Highly recommend for fast, no fuss removals!
Martyn Royle - 7th August 2019
Smartmove have taken care of my 3rd home move in 18 months, each with its own challenges and each executed with 5 star service. From the office staff to the guys doing the heavy lifting on the day, these guys really remove the stress from what can be otherwise a stressful experience. They are basically a professional and reliable company operated by hard working nice people who care about their customers.
Christopher Wooldridge - 7th August 2019
We also have many independent reviews
October 22, 2019
What a fantastic team. Michelle, Liam and John were just brilliant and went above and beyond throughout a very long day! Really, really, excellent work guys Nicky and I are so grateful. Thanks so much for making what could have easily been a really stressful day much, much easier. All the best!
October 28, 2019
These guys helped us move house within Bristol and they were amazing! Super professional, friendly guys who did everything safely and speedily. I would totally recommend them to anyone needing to move house, they made a really stressful time so much easier! Thanks again chaps, so very appreciated!
December 6, 2019
We booked a full day removals and agreed the price. On the day we were contacted by the office as the men were moving our stuff to be informed that we had only actually been booked for a half day but were told we would get a refund for the full day we had paid for. Three weeks later we received an email to say we weren’t due a refund and that we had paid for half a day but they had accidentally put full day on the invoice. The price we paid was the same amount other companies had quoted us for a full day!!! We have been totally ripped off!! Do not use this company they are con artists!!!
October 11, 2019
Superb customer service from start to finish. Crew were on time, courteous and polite. Nothing was too much trouble and little moments like searching for my daughters lost unicorn didn’t go unnoticed. During a stressful time like moving house this is probably the best money you’ll spend and you should look no further than smartmove. Thanks to all the team, especially for coming back to complete the trampoline build once the rain had stopped!
September 4, 2019
Perfect service from a professional and friendly team. Started with a video assessment over the phone, meaning we were able to do it immediately and I had the quote the very same day I had contacted the company. I booked the full packing service, so the team arrived the day before moving day, and proceeded to quickly and efficiently pack my entire house for me, and quickly loaded the vans. On moving day they were again very speedy, moving everything from Bristol to South Wales, and unloaded all my things without damaging or losing a single item. Most of all, they were courteous, fun and extremely helpful. Couldn't be happier with the service I received!