CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Friendly, professional and competitively priced.
We moved from Bristol to Aberdeen and used the partial pack service.
The whole move felt very calm and organised, the guys were friendly, quick and efficient. Our furniture and belongings were looked after well throughout. We have moved house several times over the last few years and although a big move felt less stressful than previous moves thanks to smartmove!
Highly recommended! Thanks :)
Michelle Milroy - 19th July 2019
Excellent communication throughout. So understanding about changing completion dates etc. The most “human” people we dealt with in the whole moving process to be honest.
Alex Smith - 16th July 2019
Smart Move are amazing from start to finish. I am a single Mum who has moved with them 4 times. They are professional, friendly, efficient, courteous and make every move, despite how stressful it is as though they are there for you. I would recommend them to anyone. I hope I do not have to move again anytime soon but if I do, I would not hesitate to choose them again for all the services they offer. Thank you. I am so grateful. Isla Gammack
Isla Gammack - 3rd July 2019
I moved house with Smartmove a month ago, I have had nothing but disappointment since. While moving we had a stain on our old home carpet (they did come to clean it but it didn’t come up), broken wardrobe shelf they attempted to hide, broken tumble dryer drawer (yet to be resolved), a petrol lawn mover tipped over the lawnmower itself and other items. Al the boxes were left downstairs as the removal guys didn’t have blue shoes and didn’t want to take their shoes off. All we have asked for is our tumble dryer to be repaired, we have sorted the rest... a month on an we are still being ignored.
Samantha Penny - 30th June 2019
Brilliant staff. Knowledgeable and always helpful.
They stand out from the crowd because they care. Great service well done people.
I would always recommend them and use them again.
Vinesh Tapsee - 30th June 2019
Smartmove were brilliant. I found they're not just about furniture removals, they're also expert problem solvers! On moving day there can be all kinds of unforeseen hiccups that arise on what might already be a stressful day. But the team had a cheerful 'can do' attitude & went much further than I expected in making sure the day went as smoothly as possible.. They were so reasonable & friendly and incredibly efficient - these guys can lift! I have to thank Matt and his team for taking so much stress out of the day. If I move again, I'll only be contacting Smartmove..
Del McEntee - 26th June 2019
I had received a excellent service from smart move. They were very helpful, polite and efficient. The FaceTime quote was very useful and the removal men were friendly. I would highly recommend smart move.
Sarah Stenner - 24th June 2019
I have recently been moved by Smartmove Removals Company. The team provided an excellent service - which was both reliable and a seamless process. The guys had some skillfull manoevres which proved useful with some of my antique furniture, that needed handling with care! It wasn't an easy move for me but the guys took all of the stress out of the situation with their warmth and empathy and even made the process fun! Smartmove is a well established company and I would highly recommend them.
Thank you guys
Victoria Greenhouse - 10th June 2019
Fabulous move thanks to smart move lovely guys we moved into a tiny cottage and they got everything upstairs no problem ,ll
Julie Day - 10th June 2019
Amazing service. They arrived 10 mins before the move time started, appraised the items to be moved and planned it all out. They assured us that it was going to be straight forward and it was. At 9am sharp they were ready to start the move. It all finished with time to spare. They were in no hurry to leave. They even helped us find a few items that had been ignored during the packing.
They also took full responsibility for a bed that got slightly damaged during the dis-assembly. They fixed it at their own cost and time.
Azahar Machwe - 3rd June 2019
We also have many independent reviews
Charlie Evans
November 27, 2024
Smart Move were fantastic from start to finish, they took stress out of the entire process. The packing was excellent and our move went smoothly. Jim ,Reeve, Luke and Harry were an excellent team and great to have around. Would highly recommend.
Rowena Craig
October 14, 2024
This was the second time we used Smartmove and, once again, we thought their service was fantastic. They packed efficiently the day before and then on move day, they worked really hard to move our belongings a two hours drive away and nothing was too much bother when we asked. Items were placed in the rooms we asked, for us to unpack, nothing was broken or damaged in transit and they did all the work with a smile on their face. We thoroughly recommend Smartmove.
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.
Gemma Wright
October 22, 2024
A wonderful experience from start to finish. We were very stressed about moving and the timing was awful. The smartmove team made it all so easy and were extremely personable. They packed up and moved our every belonging, all with a smile and not a single breakage. They came back to collect the empty boxes for reuse. We highly recommend them and will be using them for any moves going forwards.
Annie H
October 2, 2024
I had a move from Bristol to Glasgow, and the other company (AnyVan) horribly messed it up for me, and long story short, i needed another moving service to help me with my move! SmartMove were super quick to respond and really listened to my needs and were able to help me out quickly. I felt taken care of and it was reassuring to me that they remained in touch and when they were packing my things, he did it with care and thought to effectively use the space in his van and make sure my things were transported with care. Thanks so much!!
