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SmartMove Removals Bristol
8:30AM TO 6PM 10:00AM TO 4PM
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CUSTOMER REVIEWS

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Thank you so much. What started off a smooth operation got a lot more complicated with a delayed completion. You were all kind and professional throughout and I apologise for the delay. We were so grateful you didn't give up on us and got us in to our new home. You were lovely with the kids, the pets and even us and we would definitely recommend you. Thank you again.

Sam House - 27th July 2019

The move from Bristol to Cardiff took place on the wettest day of July. It poured and the movers got soaked, however they managed to keep all my goods dry! They were efficient and cheerful, even in all the rain. I would highly recommend Smartmove. From Matt's initial visit to the end of the move they were very professional.

Sharron Rutherford - 26th July 2019

We couldn't have been more pleased by the service provided by Smartmove during our recent move from Bristol to Leicestershire.
On the day our three removal guys worked so hard and were extremely careful and efficient with our belongings, nothing was too much trouble even a very large and heavy tree in a pot that I wanted to take. It arrived safely.
I was very pleased with the whole service, right from the initial quote, helpful information from the office through to the move itself and would not hesitate to recommend Smartmove to anyone.

Lindsey Judkins - 25th July 2019

Way better than expected! from the moment of Smartmove's arrival to their departure we felt relaxed and confident about our move. You know when things feel right! We opted for part loading the previous days to give ourselves more time at the destination, the guys introduced themselves on arrival and got straight to work on one of the hottest days of the year! Nothing was too much trouble after showing them around the contents to be moved, we left the guys to decide what to move and how it would be loaded. Top marks all round! Thanks Smartmove!

John Bethray - 19th July 2019

Friendly, professional and competitively priced.
We moved from Bristol to Aberdeen and used the partial pack service.

The whole move felt very calm and organised, the guys were friendly, quick and efficient. Our furniture and belongings were looked after well throughout. We have moved house several times over the last few years and although a big move felt less stressful than previous moves thanks to smartmove!
Highly recommended! Thanks :)

Michelle Milroy - 19th July 2019

Excellent communication throughout. So understanding about changing completion dates etc. The most “human” people we dealt with in the whole moving process to be honest.

Alex Smith - 16th July 2019

Smart Move are amazing from start to finish. I am a single Mum who has moved with them 4 times. They are professional, friendly, efficient, courteous and make every move, despite how stressful it is as though they are there for you. I would recommend them to anyone. I hope I do not have to move again anytime soon but if I do, I would not hesitate to choose them again for all the services they offer. Thank you. I am so grateful. Isla Gammack

Isla Gammack - 3rd July 2019

I moved house with Smartmove a month ago, I have had nothing but disappointment since. While moving we had a stain on our old home carpet (they did come to clean it but it didn’t come up), broken wardrobe shelf they attempted to hide, broken tumble dryer drawer (yet to be resolved), a petrol lawn mover tipped over the lawnmower itself and other items. Al the boxes were left downstairs as the removal guys didn’t have blue shoes and didn’t want to take their shoes off. All we have asked for is our tumble dryer to be repaired, we have sorted the rest... a month on an we are still being ignored.

Samantha Penny - 30th June 2019

Brilliant staff. Knowledgeable and always helpful.
They stand out from the crowd because they care. Great service well done people.
I would always recommend them and use them again.

Vinesh Tapsee - 30th June 2019

Smartmove were brilliant. I found they're not just about furniture removals, they're also expert problem solvers! On moving day there can be all kinds of unforeseen hiccups that arise on what might already be a stressful day. But the team had a cheerful 'can do' attitude & went much further than I expected in making sure the day went as smoothly as possible.. They were so reasonable & friendly and incredibly efficient - these guys can lift! I have to thank Matt and his team for taking so much stress out of the day. If I move again, I'll only be contacting Smartmove..

Del McEntee - 26th June 2019

We also have many independent reviews


Google Reviews

Sophie B.

March 17, 2025

Huge thanks to the team; everybody we came across was so friendly and personable. Jay first came to the house and I could tell he had plenty of experience which put me at ease; honest and knowledgeable. I met with a lot of removal companies and I knew form the start I'd go with Smartmove! Becki and Evie provided us with a competitive quote and were always available should we need anything and answer our questions. On the day, Harry and Julian got there on time, nothing was too much trouble and were both super friendly. Cracked on with everything, everything was loaded smoothly and unloaded super fast. Nothing was broken or damaged during the move. Re assembled our wardrobes and bed (without the instructions) which was a huge plus for us. Can't say thank you enough for such a smooth move. Thank you again!

Daniel Newton

February 1, 2025

Smartmove did a fabulous job. The movers were exceptional. Things were packed with care, removed with care, and assembled correctly. There was not a single breakage, which I’ve never had in the 5 or so moves I’ve done. The team is made up of well mannered friendly people who go out of their way to ensure you have a good moving experience.

Claire Kitay

February 28, 2025

Smartmove did a great job. They packed efficiently, and were friendly and polite to have in the house. The move itself went smoothly, and all at a good price. Highly recommend.

Sue

April 11, 2025

Smartmove were excellent coping with multiple completion dates in what became a stressful and unnecessarily complicated move. Efficient packing service (nothing broken!) and Harry, Jim and Henry were fantastic on moving day.

Emma Cooper

January 8, 2025

Our home flooded and we engaged Smart move to remove and store our furniture and pictures. Communication has been timely and the movers did a superb job, nothing broken, the new paint work unmarked! Will absolutely use them again when we move home.

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SmartMove Removals