CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Absolutely brilliant, from our initial phone enquiry until we waved them goodbye. Matt and Justine have both been very helpful answering our queries. The video assessment of what needed moving was easy and Matt was easy to talk to. The team we had on the day were professional, friendly, hard working and very careful with our belongings. We were very impressed with the whole process and would highly recommend Smart Move Bristol.
Lyn Hamilton - 6th May 2020
I cannot rate Matt and his team more highly. From the initial consultation to the day of the move, everyone at Smartmove was friendly, professional and hard working with a real ‘can do’ problem solving attitude. They took the stress out of one of the most difficult parts of moving home, and I will forever be grateful and recommend them for it!
Dan Moulton-Bicknell - 27th April 2020
We should like to thank you for moving us so efficiently last week. Our move was carried out by two very kind, very strong, gentlemen, who could not do enough to help us at this difficult time.
This is the second time we have used your company, and both times the service has been excellent. We highly recommend Smartmove.
Ann & Mike Trevanion - 15th April 2020
We’d like to say a huge thank you to Matt, Justine and the whole team at SmartMove for getting us moved at a very challenging time.. The service was fantastic, Simon was a trooper and Sat too on moving day and the move was handled with good grace and good humour from start to finish. We can’t recommend SmartMove highly enough. Just brilliant - thank you.
Marianne West - 2nd April 2020
Can't recommend Smartmove enough. Really friendly, professional and polite. Hugely helped the move day be stress free and were so impressed with all those at Smartmove. From speaking to Justine, Matthew quoting and the guys doing the move they were efficient, helpful, friendly and made the whole process so much easier.
Andrew Oliver - 16th March 2020
I can highly recommend Smart Move Bristol I used them in 2015 to move to Guildford from Bristol, and then back again in 2020. They gave the cheapest quotes. Checked how much furniture I had (2nd time via video on the phone) Both times it was borderline if it would fit into a 3.5 ton van. Instead of a charging more for a 7.5 ton van we went for a 3.5 van to keep costs down, and it did just fit in. Were friendly and helpful on the phone. Simon and Johhny turned up on time on the day and were friendly and cheerful and did a great job.
Brad Webb - 10th March 2020
Great service from smart move which was doubly appreciated as we were only a few days away from welcoming our first child into the world so keeping it as smooth and stress free as possible was extra important for us. Fortunately the team were excellent, super helpful and would certainly recommend and use them again!
Be Arrowsmith - 2nd March 2020
AMAZING! My daughter had the full packing service and removal as she recently had twins. The team were so courteous, kind and amazingly efficient. What seemed like a monumental task they just carried out with great humour and assured us not to worry. Simon was there both days and he ensured it went without hiccup. On behalf of my daughter I cannot recommend them
Highly enough. Thank you so much. You made the impossible possible.
Sue Buckley - 13th February 2020
Thank you Smartmove. An excellent service from beginning to end. The removal guys, who were a pleasure to have around, were totally professional and worked extremely hard. I would definitely use this company again, and can thoroughly recommend them. Thank you again for making a stressful day easy.
Catherine Morgan - 4th February 2020
We had Simon, Jonny and J turn up bang on time. They packed our 3 bed house in to their 2 trucks within 1 hour 45 mins. They were incredibly efficient and did everything with a smile and sense of humour. At drop off one of the Van's was different to the day before. Simon explained that the original had broken down on the way back to the yard. This means that they moved all our stuff twice in one day.legends When we got the go ahead to get in to the new house Simon and Jonny were right on time and absolutely brilliant. Unpacked their Van's in to our new house within 2 1/2 hours ish. Thankyou
Kerry and Richard Lewis - 2nd February 2020
We also have many independent reviews
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.
Sam C
September 29, 2024
What a team!!! Smart move absolutely gave me and our move the best possible experience, from Olli and Johnny with the packing up (they definitely put a shift in) to Tim and Jim on the move in day they even put all our beds and furniture up! I could not recommend them more, reasonable prices and friendly faces the guys have it all! Thanks smart move will recommend you to everyone going forward!
Mike Lucas
June 25, 2024
After a friend recommended the team at Smartmove we can confirm they have been incredible and we would definitely recommend to anyone! We had to move the date several times due to unnecessary delays in the chain, however Justine was really helpful in making sure once we exchanged (at short notice) there was an available team to move us. On the day Jonny and Luke came to help pack and load all of our belongings in London, and were there the following day in Devon for the unload. Both were friendly and worked hard to get the process completed as efficiently as possible. We also had a laugh throughout which took the pressure out of what could have been a much more difficult time.
Denise Thompson
October 5, 2023
Smartmove Removals Bristol didn't put a foot wrong. They responded positively to a, short notice, request to move us from Bristol to a storage facility in Newcastle upon Tyne! Professional, calm, friendly and respectful. We were very happy with the price, that was fully quoted up front. They lifted an enormous weight off our shoulders. We can't praise the team from Smartmove Removals highly enough.
Frances Heathcote
June 4, 2024
The SmartMove team were the absolute best with our move from Bristol to Barry. As always moving can be stressful and complicated but they dealt with our uncertainty about dates like absolute pros. The team were efficient and friendly. Great value for money. 100% would recommend!