CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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I cannot recommend Smartmove enough! Liam and Sam were absolutely amazing! They made the whole experience stress free and kept us entertained along the way too :) My day would have been ten times more stressful without them, I will 100% be recommending you to friends. Thank you so much x
Leah Bidwell - 7th October 2020
Smart move moved us two weeks ago and I can’t praise them enough from Justine the friendly lady in the office to the actual men who moved us Harry, Carlos, Saht and Carlos. All were polite, friendly and very helpful. Most definitely use them again.
Lynne Lloyd - 8th September 2020
Ricky, Badger and the gang helped us move over the last couple of days and they were absolutely brilliant. Really positive and helpful and made the whole process much less stressful. Thanks so much!
Kiki Dawes - 29th August 2020
Smart Move Removals are excellent and we would definitely recommend them. They made the video survey really straightforward and cane back with a quote very quickly. They were the most competitive out of 5 removal companies that I had quotes from. Very friendly removal team who disassembled and reassembled furniture with ease. They planned the move really well. 5 stars!
Jonathan Campbrll - 14th August 2020
We contacted Smartmove for our long distance move from Bristol to Shetland on the recommendation of a friend they had moved earlier this year. Our friend could not have been more right! They were excellent all the way through, from the video quote, dropping off boxes, not being phased at the volume to be moved, dismantling and rebuilding at the other end, even taking our unwanted items and rubbish away to the tip! Right from the first call they inspired confidence and the move itself was done with such pleasantness and good humour it became stress free. I would not hesitate to recommend!
Janice Jones - 13th August 2020
Ben and Liam did a great job with our office move yesterday - the van was loaded up in under an hour and they worked well together to minimise disruption on arrival at our new premises. They were most helpful in distributing the boxes to where they needed to be on the new floor plate, communicated well and generally provided a most efficient service! Would definitely use again.
Jude Taylor - 22nd July 2020
I used Smartmove 6 years ago and they were fantastic. I used them again and once more and again, fantastic. I would not choose anyone else. They are a friendly, professional and an extremely helpful team. Thank you so much for all your help.
Peggy Tomlin - 28th May 2020
We moved during the early days of the lockdown (into an unoccupied property) and Smartmove Removals were absolute lifesavers.
They were extremely helpful and highly professional, ensuring to follow all social distancing/ PPE rules, and we would not hesitate to recommend them to others.
Thank you to all those on the team who made our move possible.
Simon Thomas - 16th May 2020
Absolutely brilliant, from our initial phone enquiry until we waved them goodbye. Matt and Justine have both been very helpful answering our queries. The video assessment of what needed moving was easy and Matt was easy to talk to. The team we had on the day were professional, friendly, hard working and very careful with our belongings. We were very impressed with the whole process and would highly recommend Smart Move Bristol.
Lyn Hamilton - 6th May 2020
I cannot rate Matt and his team more highly. From the initial consultation to the day of the move, everyone at Smartmove was friendly, professional and hard working with a real ‘can do’ problem solving attitude. They took the stress out of one of the most difficult parts of moving home, and I will forever be grateful and recommend them for it!
Dan Moulton-Bicknell - 27th April 2020
We also have many independent reviews
Emma Bishop
June 2, 2025
Absolutely brilliant team! From start to end everyone involved in the move were amazing. Justine was so helpful, and went above and beyond to assist with our removal dates. The removal team; Taz, Harry, Luke, Jay and Jim were a brilliant bunch. They were so thorough and did everything we could have expected and more! Everything was wrapped and double wrapped, and our canvas pictures were all wrapped perfectly so as not to damage them. How they managed to get some of our bulky, heavy furniture in and out of the old and new house i will never know! We couldn't have asked for a better removal company, and would highly recommend 👌 💯⭐️⭐️⭐️⭐️⭐️
Sophie B.
March 17, 2025
Huge thanks to the team; everybody we came across was so friendly and personable. Jay first came to the house and I could tell he had plenty of experience which put me at ease; honest and knowledgeable. I met with a lot of removal companies and I knew form the start I'd go with Smartmove! Becki and Evie provided us with a competitive quote and were always available should we need anything and answer our questions. On the day, Harry and Julian got there on time, nothing was too much trouble and were both super friendly. Cracked on with everything, everything was loaded smoothly and unloaded super fast. Nothing was broken or damaged during the move. Re assembled our wardrobes and bed (without the instructions) which was a huge plus for us. Can't say thank you enough for such a smooth move. Thank you again!
Beth Neale
May 7, 2025
Absolutely fantastic service from start to finish. I had the packing service and move and could not fault any of it, took away all stress. I had high value furniture which I was concerned about, but shouldn't have been! absolutely no damage, no marks on any walls, zilch! Honestly cannot recommend this company enough!
Daniel Newton
February 1, 2025
Smartmove did a fabulous job. The movers were exceptional. Things were packed with care, removed with care, and assembled correctly. There was not a single breakage, which I’ve never had in the 5 or so moves I’ve done. The team is made up of well mannered friendly people who go out of their way to ensure you have a good moving experience.
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.