CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Smart Move Removals are excellent and we would definitely recommend them. They made the video survey really straightforward and cane back with a quote very quickly. They were the most competitive out of 5 removal companies that I had quotes from. Very friendly removal team who disassembled and reassembled furniture with ease. They planned the move really well. 5 stars!
Jonathan Campbrll - 14th August 2020
We contacted Smartmove for our long distance move from Bristol to Shetland on the recommendation of a friend they had moved earlier this year. Our friend could not have been more right! They were excellent all the way through, from the video quote, dropping off boxes, not being phased at the volume to be moved, dismantling and rebuilding at the other end, even taking our unwanted items and rubbish away to the tip! Right from the first call they inspired confidence and the move itself was done with such pleasantness and good humour it became stress free. I would not hesitate to recommend!
Janice Jones - 13th August 2020
Ben and Liam did a great job with our office move yesterday - the van was loaded up in under an hour and they worked well together to minimise disruption on arrival at our new premises. They were most helpful in distributing the boxes to where they needed to be on the new floor plate, communicated well and generally provided a most efficient service! Would definitely use again.
Jude Taylor - 22nd July 2020
I used Smartmove 6 years ago and they were fantastic. I used them again and once more and again, fantastic. I would not choose anyone else. They are a friendly, professional and an extremely helpful team. Thank you so much for all your help.
Peggy Tomlin - 28th May 2020
We moved during the early days of the lockdown (into an unoccupied property) and Smartmove Removals were absolute lifesavers.
They were extremely helpful and highly professional, ensuring to follow all social distancing/ PPE rules, and we would not hesitate to recommend them to others.
Thank you to all those on the team who made our move possible.
Simon Thomas - 16th May 2020
Absolutely brilliant, from our initial phone enquiry until we waved them goodbye. Matt and Justine have both been very helpful answering our queries. The video assessment of what needed moving was easy and Matt was easy to talk to. The team we had on the day were professional, friendly, hard working and very careful with our belongings. We were very impressed with the whole process and would highly recommend Smart Move Bristol.
Lyn Hamilton - 6th May 2020
I cannot rate Matt and his team more highly. From the initial consultation to the day of the move, everyone at Smartmove was friendly, professional and hard working with a real ‘can do’ problem solving attitude. They took the stress out of one of the most difficult parts of moving home, and I will forever be grateful and recommend them for it!
Dan Moulton-Bicknell - 27th April 2020
We should like to thank you for moving us so efficiently last week. Our move was carried out by two very kind, very strong, gentlemen, who could not do enough to help us at this difficult time.
This is the second time we have used your company, and both times the service has been excellent. We highly recommend Smartmove.
Ann & Mike Trevanion - 15th April 2020
We’d like to say a huge thank you to Matt, Justine and the whole team at SmartMove for getting us moved at a very challenging time.. The service was fantastic, Simon was a trooper and Sat too on moving day and the move was handled with good grace and good humour from start to finish. We can’t recommend SmartMove highly enough. Just brilliant - thank you.
Marianne West - 2nd April 2020
Can't recommend Smartmove enough. Really friendly, professional and polite. Hugely helped the move day be stress free and were so impressed with all those at Smartmove. From speaking to Justine, Matthew quoting and the guys doing the move they were efficient, helpful, friendly and made the whole process so much easier.
Andrew Oliver - 16th March 2020
We also have many independent reviews
Sophie B.
March 17, 2025
Huge thanks to the team; everybody we came across was so friendly and personable. Jay first came to the house and I could tell he had plenty of experience which put me at ease; honest and knowledgeable. I met with a lot of removal companies and I knew form the start I'd go with Smartmove! Becki and Evie provided us with a competitive quote and were always available should we need anything and answer our questions. On the day, Harry and Julian got there on time, nothing was too much trouble and were both super friendly. Cracked on with everything, everything was loaded smoothly and unloaded super fast. Nothing was broken or damaged during the move. Re assembled our wardrobes and bed (without the instructions) which was a huge plus for us. Can't say thank you enough for such a smooth move. Thank you again!
Daniel Newton
February 1, 2025
Smartmove did a fabulous job. The movers were exceptional. Things were packed with care, removed with care, and assembled correctly. There was not a single breakage, which I’ve never had in the 5 or so moves I’ve done. The team is made up of well mannered friendly people who go out of their way to ensure you have a good moving experience.
Claire Kitay
February 28, 2025
Smartmove did a great job. They packed efficiently, and were friendly and polite to have in the house. The move itself went smoothly, and all at a good price. Highly recommend.
Paul Savage
January 9, 2025
Smartmove recently helped us (full packing and removal service) with our family housemove just in time for Christmas. The whole experience was great from start to finish. The initial visit, the interaction with the office team, to the chaps doing our packing and moving (thanks Jonny, Harry, Ollie, Henry & Charlie!). We would highly recommend Smartmove to anyone looking for a removals company, they made what was quite a stressful time into a pleasant experience. Paul, Juliet & family
Rowena Craig
October 14, 2024
This was the second time we used Smartmove and, once again, we thought their service was fantastic. They packed efficiently the day before and then on move day, they worked really hard to move our belongings a two hours drive away and nothing was too much bother when we asked. Items were placed in the rooms we asked, for us to unpack, nothing was broken or damaged in transit and they did all the work with a smile on their face. We thoroughly recommend Smartmove.