CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
Write a Review
A really big thank you to everyone for a very smooth removal this week. Excellent communication from booking and quotes through to packing and moving day. Johnny and his team were fantastic. They were friendly, extremely helpful, worked really hard and nothing was too much trouble. I’ll be recommending you to everyone I know, definitely a five star service. Thank you, moving a so stressful and your company made is much easier.
Joanne Hughes - 18th March 2021
We used Smartmove for our house move last week and they were fantastic. They packed everything for us the day before the move, making sure to leave us with any items we wanted for overnight. The moving day went smoothly and it was great to have all of our beds and furniture reconstructed before they left. They were all polite, efficient and friendly and made the move stress free. Highly recommended and would definitely use them again next time (although we're hoping to stay put for a while now!). Thanks to Liam, Mark, Harry, Omar, Mo, Luke and Alex!
Laura Lander - 8th March 2021
We used Smartmove Bristol for our move at the end of Feb. This included the packing service. They were excellent - organised, and efficient. They even helped our seller move their stuff out the house and pack a van after they were let down by their removal company. I would have no hesitation recommending them.
Robert Campbell - 4th March 2021
I cannot thank you enough for how amazing you were yesterday. We really appreciate all the you did. You made the whole move so smooth. You were all so good with the kids and they had such a brilliant time. Summer loved being “the boss”.
Nothing was too much for any of the team. Thank you again. Please feel free to post on Facebook. People need to know how amazing you all are.
Kirsty Hart - 2nd March 2021
Smartmove provided us with an excellent 5 star service.
Although we had to move our house moving date several times they were always accommodating. They provided us with 3 vans and 4 guys who were all polite, speedy and knowledgeable and caused no damage to our property or possessions. I would highly recommend them.
Dave Cunningham - 12th February 2021
First class removal company. Really take the friction out of the whole process from quote, to ongoing communication to moving day. Incredible communication and flexibility with our ever changing dates on completion. Really professional and exceptionally high service from them on the day as well!
Can’t recommend highly enough - great job!
Dave Wallace - 20th December 2020
Used Smartmoves for our house move. Couldn’t be more pleased.
The guys turned up and for 9 hours worked hard and with good humour.
They really put a shift in!!!
Couldn’t do enough for us.
They put floor coverings down to protect the carpets and they made sure there was nothing more they could do for us before leaving at 8pm.
Honestly couldn’t be more impressed.
Would recommend without hesitation. Thanks so much for making our house move so stress free.
Read more at: https://www.removalreviews.co.uk/write-a-review/step-1
martin watts - 10th December 2020
The Smartmove team were amazing. They packed up and moved my elderly parents during a difficult period, making the whole process stressfree and pleasant. Thanks Smartmove!
Lesley Hannah - 27th October 2020
I would highly recommend this company to take the stress out of moving. From the moment they arrived they put me at ease and made the day a far easier day and reduced my stress levels straight away. Extremely organised and very friendly team. Nothing was to much trouble. Very highly recommended ... and even do NHS discount. Money well spent.
Karen Gilby - 18th October 2020
I cannot praise the boys enough.Dale,Harry and Ben were brilliant and worked like Trojans over 2 days and always with a smile and plenty of banter.They made the stressful process of moving much easier.
Highly recommend SMARTMOVE !!
Jackie Sweeney - 18th October 2020
We also have many independent reviews
Amy Timpson
February 25, 2026
What an amazing team! The support and service from everyone was fantastic! Communication was excellent throughout. We had the moving and packing service. The team were kind and efficient and we felt like our belongings were in safe hands. Moving house is stressful and emotional but we were expertly looked after by Smartmove throughout the whole process. I can’t thank you enough!!
Emma Loveland
February 21, 2026
I absolutely cannot fault a thing about this company. From the initial visit, to the ladies in the office to finally the team on the day, polite, caring and professional. We were downsizing after 20 years and it was big for us emotionally. The team really understood that and made us feel so at ease and comfortable. They also did remarkably well at pack8ng it all up and rhen getting it all in with care and efficiency. Lovely people who work very hard. Thankyiu., Emma and Gary
Charly Patrick
December 21, 2025
Absolutely outstanding, I cannot recommend Smartmove highly enough. My third move with them, this time we had both the packing and moving service for our family home. Efficient, kind, polite, experts who made the whole move feel calm and took a way any worries we had. As parents to young kids moving the week before Christmas we were apprehensive but the team were amazing. Reeve, Jo, James & James you are total legends. Thank you Justine you are doing a wonderful job and we are super grateful.
Clare Richardson
December 6, 2025
Absolute legends! Helped me with a move in St George, BS5, Bristol. These guys were amazing all the way through from quote to move. The office team and especially Jen were so flexible and understanding when move dates kept shifting. The removal team on the day were incredible - calm, friendly, patient and careful with all of the stuff. They made what could have been a really stressful day stress-free. Could not recommend them more highly. Thank you so much Smartmove!
Paul Vearncombe
January 14, 2026
Superb in every way. Smartmove provided an efficient and careful packing service for a full day beforehand. We had a lot of stuff, and some items that were heavy and difficult to move, but they tackled it all without hesitation. Everything was transported safely. On move day they worked into the evening to get all of our stuff in, and they were still smiling at the end. I cannot fault Smartmove, and will recommend to everybody I know.
