CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Such a great service from Smartmove. Professional, organised, friendly and punctual. Carried out our move efficiently and smoothly. Would recommend to anyone for house move. Thank you for all your help
Lucie henley - 28th May 2026
Thank you for making the move so easy. Being a single mum this massive task was made so much easier by the professional, personable and knowledge team. Nothing was was too much effort especially factoring the three flights of stairs they had to go up and down a lot. They come highly recommended from me. Thanks again.
Rhiannon Lloyd - 9th March 2026
SmartMove thank you for moving us for the 2nd time, to just as high a standard as the first time. Your teams are always great at communication, super friendly and polite, and a pleasure to work with. Thank you especially to Taz, Sam and Kieran for their hard work today.
Clare Colvin - 12th February 2026
Superb in every way. Smartmove provided an efficient and careful packing service for a full day beforehand. We had a lot of stuff, and some items that were heavy and difficult to move, but they tackled it all without hesitation. Everything was transported safely. On move day they worked into the evening to get all of our stuff in, and they were still smiling at the end. I cannot fault Smartmove, and will recommend to everybody I know.
Paul Vearncombe - 14th January 2026
Smartmove moved my contents from Pulteney Grove Bath to Enfield Middlesex during November.The removal men were most efficient and helpful and helped to make the move that bit more easy.They were friendly helpful and courteous.
Andrew Stocker - 13th January 2026
Absolutely fantastic service from the guys at Smartmove. Very professional, hardworking and super friendly!! They worked tirelessly throughout a very long moving day!! Would definitely recommend Smartmove they are 5 star for sure!! Thanks again for making a very stressful day a bit easier
Mandy willmott
Mandy Willmott - 12th January 2026
Recently moved from Bristol to Essex and the Smartmove team couldn’t have been more helpful. I had to change my completion date several times and they were very understanding and patient. On the day of the move everything was loaded very quickly and efficiently and delivered the next day without any delays. Absolute pleasure dealing with everyone at Smartmove and would highly recommend them for their excellent service.
Susanne Cibardo - 25th November 2025
Fabulous service from start to finish. The whole Smartmove team were amazing and we felt in very capable and safe hands. They were very understanding in accomodating a date change and the team on the day were incredible, working so hard from the moment they arrived through to the very last box. They also paid great attention to detail and checked with us for little details about where we wanted specific furniture. Huge thanks to all for making our moving day stress free.
Sharon King - 29th October 2025
Taz and Sam from Smart Move helped a company from Cornwall with the packing and loading for our relocation to Cornwall. They were really great - helpful, thoughtful and friendly. A credit to your company.
Lyndsay Newman - 5th September 2025
We used SmartMove when moving from Bristol to the North West. It was a pleasure to deal with them from start to finish. They kept in touch regularly regarding the move date which did change slightly. My wife was present for the loading up day and said the crew were all really nice and were very understanding of her having to work from home on the day. Jim and the crew at the northern end were excellent and got us unloaded in good time despite a relatively late key handover. Would 100% recommend.
Paul Hanlon - 31st August 2025
We also have many independent reviews

Amy Timpson
February 25, 2026
What an amazing team! The support and service from everyone was fantastic! Communication was excellent throughout. We had the moving and packing service. The team were kind and efficient and we felt like our belongings were in safe hands. Moving house is stressful and emotional but we were expertly looked after by Smartmove throughout the whole process. I can’t thank you enough!!
Emma Loveland
February 21, 2026
I absolutely cannot fault a thing about this company. From the initial visit, to the ladies in the office to finally the team on the day, polite, caring and professional. We were downsizing after 20 years and it was big for us emotionally. The team really understood that and made us feel so at ease and comfortable. They also did remarkably well at pack8ng it all up and rhen getting it all in with care and efficiency. Lovely people who work very hard. Thankyiu., Emma and Gary
Charly Patrick
December 21, 2025
Absolutely outstanding, I cannot recommend Smartmove highly enough. My third move with them, this time we had both the packing and moving service for our family home. Efficient, kind, polite, experts who made the whole move feel calm and took a way any worries we had. As parents to young kids moving the week before Christmas we were apprehensive but the team were amazing. Reeve, Jo, James & James you are total legends. Thank you Justine you are doing a wonderful job and we are super grateful.
Clare Richardson
December 6, 2025
Absolute legends! Helped me with a move in St George, BS5, Bristol. These guys were amazing all the way through from quote to move. The office team and especially Jen were so flexible and understanding when move dates kept shifting. The removal team on the day were incredible - calm, friendly, patient and careful with all of the stuff. They made what could have been a really stressful day stress-free. Could not recommend them more highly. Thank you so much Smartmove!
Paul Vearncombe
January 14, 2026
Superb in every way. Smartmove provided an efficient and careful packing service for a full day beforehand. We had a lot of stuff, and some items that were heavy and difficult to move, but they tackled it all without hesitation. Everything was transported safely. On move day they worked into the evening to get all of our stuff in, and they were still smiling at the end. I cannot fault Smartmove, and will recommend to everybody I know.
