We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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We couldn't have been more pleased by the service provided by Smartmove during our recent move from Bristol to Leicestershire.
On the day our three removal guys worked so hard and were extremely careful and efficient with our belongings, nothing was too much trouble even a very large and heavy tree in a pot that I wanted to take. It arrived safely.
I was very pleased with the whole service, right from the initial quote, helpful information from the office through to the move itself and would not hesitate to recommend Smartmove to anyone.
Lindsey Judkins - 25th July 2019
Way better than expected! from the moment of Smartmove's arrival to their departure we felt relaxed and confident about our move. You know when things feel right! We opted for part loading the previous days to give ourselves more time at the destination, the guys introduced themselves on arrival and got straight to work on one of the hottest days of the year! Nothing was too much trouble after showing them around the contents to be moved, we left the guys to decide what to move and how it would be loaded. Top marks all round! Thanks Smartmove!
John Bethray - 19th July 2019
Friendly, professional and competitively priced.
We moved from Bristol to Aberdeen and used the partial pack service.
The whole move felt very calm and organised, the guys were friendly, quick and efficient. Our furniture and belongings were looked after well throughout. We have moved house several times over the last few years and although a big move felt less stressful than previous moves thanks to smartmove!
Highly recommended! Thanks :)
Michelle Milroy - 19th July 2019
Excellent communication throughout. So understanding about changing completion dates etc. The most “human” people we dealt with in the whole moving process to be honest.
Alex Smith - 16th July 2019
Smart Move are amazing from start to finish. I am a single Mum who has moved with them 4 times. They are professional, friendly, efficient, courteous and make every move, despite how stressful it is as though they are there for you. I would recommend them to anyone. I hope I do not have to move again anytime soon but if I do, I would not hesitate to choose them again for all the services they offer. Thank you. I am so grateful. Isla Gammack
Isla Gammack - 3rd July 2019
I moved house with Smartmove a month ago, I have had nothing but disappointment since. While moving we had a stain on our old home carpet (they did come to clean it but it didn’t come up), broken wardrobe shelf they attempted to hide, broken tumble dryer drawer (yet to be resolved), a petrol lawn mover tipped over the lawnmower itself and other items. Al the boxes were left downstairs as the removal guys didn’t have blue shoes and didn’t want to take their shoes off. All we have asked for is our tumble dryer to be repaired, we have sorted the rest... a month on an we are still being ignored.
Samantha Penny - 30th June 2019
Brilliant staff. Knowledgeable and always helpful.
They stand out from the crowd because they care. Great service well done people.
I would always recommend them and use them again.
Vinesh Tapsee - 30th June 2019
Smartmove were brilliant. I found they're not just about furniture removals, they're also expert problem solvers! On moving day there can be all kinds of unforeseen hiccups that arise on what might already be a stressful day. But the team had a cheerful 'can do' attitude & went much further than I expected in making sure the day went as smoothly as possible.. They were so reasonable & friendly and incredibly efficient - these guys can lift! I have to thank Matt and his team for taking so much stress out of the day. If I move again, I'll only be contacting Smartmove..
Del McEntee - 26th June 2019
I had received a excellent service from smart move. They were very helpful, polite and efficient. The FaceTime quote was very useful and the removal men were friendly. I would highly recommend smart move.
Sarah Stenner - 24th June 2019
I have recently been moved by Smartmove Removals Company. The team provided an excellent service - which was both reliable and a seamless process. The guys had some skillfull manoevres which proved useful with some of my antique furniture, that needed handling with care! It wasn't an easy move for me but the guys took all of the stress out of the situation with their warmth and empathy and even made the process fun! Smartmove is a well established company and I would highly recommend them.
Thank you guys
Victoria Greenhouse - 10th June 2019
We also have many independent reviews
January 6, 2021
I cannot recommend Smartmove enough! Our move date changed so close to Christmas and Matt and Justine were so accommodating with us and our needs. Not only was the service a great price, the guys that moved us (Johnny, Dale and Craig) were so excellent! They made the day such a pleasant, completely stress-free experience. It was so helpful how they took our bed down and put it up again for us, they protected all of our brand new carpets, were so polite and generally lovely! If you're moving, you'd be crazy not to hire Smartmove!
December 23, 2020
Excellent service. Justine was great and very understanding when our completion date moved a couple of times. They quickly rearranged dates to suit us. Liam and Harry on the day were superb, easy going and attentive. They made the whole process very smooth, 10 / 10.
December 18, 2020
What a brilliant company offering a brilliant service. From the start the communication was excellent and Justine was great when we had to keep changing our date. We used the packing service which I would highly recommend. The guys who packed us up were very professional and efficient then the team who moved us were just super in every way. I highly recommend using Smart Move if you want a removals company.
December 17, 2020
The were all brilliant. Justine was really friendly and reassuring about the move as I was super anxious about it. Ricky and his work mates were friendly, reassuring and just lovely. Thanks so much Smart Move, will definitely recommend:)
October 31, 2020
Awesome service & value for money, thanks to everyone for your help! Justine, you have the patience of a saint & kept me sane when the date changed twice. Ricky & Simon you were great on the day, very professional & friendly & a good laugh when we were getting stressed. We couldn't have had a better crew to help us move from one county to another. Thanks again guys!