CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Would highly recommend smart move to anyone. They have been amazing with our house move over the past 2 days. From the start, when we had our quote up until today when they unloaded our stuff to our new house, they have been brilliant with communications. Very reassuring when the usual stresses of house moving occur and all very friendly. No question to little or big. Excellent service throughout and completely take the stress away! Thank you Oscar, Dale, George and Liam!
Stacey Potter - 23rd April 2021
I may already have posted a review but my head is fried but i wanted to say if you are moving dont go to anywhere else but to smartmove. After 8 months of hell the whole Smartmove team were fantastic sercvice like this is very rare but they go above and beyond for their clients in every way. No hidden charges even when our move date changed so many times it was embarrassing they never charged me. What they quoted is what i paid no late key feeseither. I will miss Justine loads she has become like a good friend to me. I cant recommend this company highly enough your not just a customer ti them
Josephine Creedy - 18th April 2021
Absolutely fantastic company! The build up to the move was handled so well- we moved dates several times and Justine was really helpful in getting our final date sorted at short notice. Harry and Ben provided a great packing service and were friendly and helpful. On the day, Ben, Brad, Wayne and Linden worked tirelessly from 9 until 6 to make sure we were settled into our new home. They were friendly and fun. Nothing was a problem and they kept me calm all day. Thanks so much guys! Will recommend you to everyone!
Anneka Spring - 31st March 2021
Jonny and Ben have been absolutely fantastic over the two days of packing and moving. Always really helpful, flexible and easy to talk to. I'd certainly recommend them and in the words of my son they were 'lit'...
Gavin Read - 20th March 2021
A really big thank you to everyone for a very smooth removal this week. Excellent communication from booking and quotes through to packing and moving day. Johnny and his team were fantastic. They were friendly, extremely helpful, worked really hard and nothing was too much trouble. I’ll be recommending you to everyone I know, definitely a five star service. Thank you, moving a so stressful and your company made is much easier.
Joanne Hughes - 18th March 2021
We used Smartmove for our house move last week and they were fantastic. They packed everything for us the day before the move, making sure to leave us with any items we wanted for overnight. The moving day went smoothly and it was great to have all of our beds and furniture reconstructed before they left. They were all polite, efficient and friendly and made the move stress free. Highly recommended and would definitely use them again next time (although we're hoping to stay put for a while now!). Thanks to Liam, Mark, Harry, Omar, Mo, Luke and Alex!
Laura Lander - 8th March 2021
We used Smartmove Bristol for our move at the end of Feb. This included the packing service. They were excellent - organised, and efficient. They even helped our seller move their stuff out the house and pack a van after they were let down by their removal company. I would have no hesitation recommending them.
Robert Campbell - 4th March 2021
I cannot thank you enough for how amazing you were yesterday. We really appreciate all the you did. You made the whole move so smooth. You were all so good with the kids and they had such a brilliant time. Summer loved being “the boss”.
Nothing was too much for any of the team. Thank you again. Please feel free to post on Facebook. People need to know how amazing you all are.
Kirsty Hart - 2nd March 2021
Smartmove provided us with an excellent 5 star service.
Although we had to move our house moving date several times they were always accommodating. They provided us with 3 vans and 4 guys who were all polite, speedy and knowledgeable and caused no damage to our property or possessions. I would highly recommend them.
Dave Cunningham - 12th February 2021
First class removal company. Really take the friction out of the whole process from quote, to ongoing communication to moving day. Incredible communication and flexibility with our ever changing dates on completion. Really professional and exceptionally high service from them on the day as well!
Can’t recommend highly enough - great job!
Dave Wallace - 20th December 2020
We also have many independent reviews
Emma Cooper
January 8, 2025
Our home flooded and we engaged Smart move to remove and store our furniture and pictures. Communication has been timely and the movers did a superb job, nothing broken, the new paint work unmarked! Will absolutely use them again when we move home.
Paul Savage
January 9, 2025
Smartmove recently helped us (full packing and removal service) with our family housemove just in time for Christmas. The whole experience was great from start to finish. The initial visit, the interaction with the office team, to the chaps doing our packing and moving (thanks Jonny, Harry, Ollie, Henry & Charlie!). We would highly recommend Smartmove to anyone looking for a removals company, they made what was quite a stressful time into a pleasant experience. Paul, Juliet & family
Charlie Evans
November 27, 2024
Smart Move were fantastic from start to finish, they took stress out of the entire process. The packing was excellent and our move went smoothly. Jim ,Reeve, Luke and Harry were an excellent team and great to have around. Would highly recommend.
Robert Dean
January 7, 2025
Travis and Jonny helped us with our move yesterday and were absolutely fantastic. They treated all our belongings in exactly the way I would treat them myself and were careful moving everything so as not to scuff any walls. I am amazed they fitted everything in the van, and am sure if we'd done it ourselves we'd have thought it was full before even starting on the shed/garage. Even after working hard all day their high standards remained and they put everything in the rooms we asked them to. Before choosing smartmove I considered some man and van type firms. I'm so glad we paid the extra for proper, professional movers. Thank you Travis and Jonny. If I could give more than 5 stars, I would!
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.
