CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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From the first phone call I made, till the moment the moving team left, I knew I’d struck gold with Smartmove.
Their ethos is to take the stress away from moving house and to make your life easier.
Matt arrived to do a site visit and then a quote, which was the cheapest. It was not reflected in the service. I had many positive conversations with the people in the office with the planning.
Harry and his team of movers were such a great group of people and couldn’t be any positive, helpful, caring, cheerful and professional!!
I doubt you’d find a better moving firm than this!!!
Dominic Kipling - 12th February 2022
Very happy with the service from Smartmove Removals. Good communication pre-move, the guys we’re on time and very well organised throughout the removal. They went to the storage unit on their own to unpack, and when we later went to the unit we saw that it was very well packed.
Highly recommended. Thank you Jason and Tim for making it such a stress free experience.
Hayley Openshaw - 17th December 2021
We used smartmove last week to move house and they really made it so stress free! Even when we couldn’t move right at the last minute they were more than happy to move the date to the following week. The removal men were so lovely! They went above and beyond to make it so stress free. We didn’t get the keys until 5 & they stayed here until 9-10oclock until it was done, no job was too much for them. Zack was hilarious & (Fred flintstone) lol! Honestly I couldn’t recommend a better company! Highly recommend.
Stacey Bray - 8th October 2021
We used Smartmove recently and found them to be highly efficient. The team were cheerful throughout and nothing was too much trouble. They moved large wardrobes with ease and made what could have been a very stressful day into an enjoyable experience. I would not hesitate to recommend them to anyone thinking of moving home. Thanks to you all.
Susan Tyack - 30th September 2021
From arrival to delivery a first class removal service helpful polite quick went above & beyond taking beds apart&reassembling at new properrty taking great care of our belongings would defiantly recommend to friends & family great service great price on time & kept in touch throughout deserve great praise thank you mr & mrs Harper five star
James Harper - 10th June 2021
Great moving team. The guys made a very stressful situation much more pleasant. They immediately put me at ease, and provided reassurance. and lots of 'on the day' practical advice and suggestions. A very professional service, they worked hard, were flexible and good humored. I would absolutely recommend them.
Thank you for moving me.
Kirsty M - 2nd June 2021
Going from the movers' nightmare of a 2nd floor flat in Clifton (problem parking and 5 flights of stairs from the street) out to the country, we are so happy that we picked Smartmove. They were engaged, smart and friendly from the start - and what a team. Pouring energy into every moment of the move while (and this matters) keeping up a smiling banter between each other and with us that made the whole thing fun as well as being super-efficient, Dismantling, wrapping, reassembling - all done at warp speed. Thank you so much Matt, Justine, Liam, Jamie and the rest of the great team.
James Long - 3rd May 2021
Would highly recommend smart move to anyone. They have been amazing with our house move over the past 2 days. From the start, when we had our quote up until today when they unloaded our stuff to our new house, they have been brilliant with communications. Very reassuring when the usual stresses of house moving occur and all very friendly. No question to little or big. Excellent service throughout and completely take the stress away! Thank you Oscar, Dale, George and Liam!
Stacey Potter - 23rd April 2021
I may already have posted a review but my head is fried but i wanted to say if you are moving dont go to anywhere else but to smartmove. After 8 months of hell the whole Smartmove team were fantastic sercvice like this is very rare but they go above and beyond for their clients in every way. No hidden charges even when our move date changed so many times it was embarrassing they never charged me. What they quoted is what i paid no late key feeseither. I will miss Justine loads she has become like a good friend to me. I cant recommend this company highly enough your not just a customer ti them
Josephine Creedy - 18th April 2021
Absolutely fantastic company! The build up to the move was handled so well- we moved dates several times and Justine was really helpful in getting our final date sorted at short notice. Harry and Ben provided a great packing service and were friendly and helpful. On the day, Ben, Brad, Wayne and Linden worked tirelessly from 9 until 6 to make sure we were settled into our new home. They were friendly and fun. Nothing was a problem and they kept me calm all day. Thanks so much guys! Will recommend you to everyone!
Anneka Spring - 31st March 2021
We also have many independent reviews
Laura Thompson
April 9, 2024
Smart Move Removals were absolutely fantastic from initial quote right through to moving day. The team were always on hand for questions and no query or job was too big or small for them. We are over the moon with our decision to use Smart Move to help us move house. The team work and strength that those guys have was incredible to see and the rate in which our furniture got rebuilt by Harry was very impressive!! We definitely recommend to anyone needing a removals company.
Sam C
September 29, 2024
What a team!!! Smart move absolutely gave me and our move the best possible experience, from Olli and Johnny with the packing up (they definitely put a shift in) to Tim and Jim on the move in day they even put all our beds and furniture up! I could not recommend them more, reasonable prices and friendly faces the guys have it all! Thanks smart move will recommend you to everyone going forward!
Mike Lucas
June 25, 2024
After a friend recommended the team at Smartmove we can confirm they have been incredible and we would definitely recommend to anyone! We had to move the date several times due to unnecessary delays in the chain, however Justine was really helpful in making sure once we exchanged (at short notice) there was an available team to move us. On the day Jonny and Luke came to help pack and load all of our belongings in London, and were there the following day in Devon for the unload. Both were friendly and worked hard to get the process completed as efficiently as possible. We also had a laugh throughout which took the pressure out of what could have been a much more difficult time.
Denise Thompson
October 5, 2023
Smartmove Removals Bristol didn't put a foot wrong. They responded positively to a, short notice, request to move us from Bristol to a storage facility in Newcastle upon Tyne! Professional, calm, friendly and respectful. We were very happy with the price, that was fully quoted up front. They lifted an enormous weight off our shoulders. We can't praise the team from Smartmove Removals highly enough.
Frances Heathcote
June 4, 2024
The SmartMove team were the absolute best with our move from Bristol to Barry. As always moving can be stressful and complicated but they dealt with our uncertainty about dates like absolute pros. The team were efficient and friendly. Great value for money. 100% would recommend!
