CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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Great service from the first meeting with Matt and all phone and email correspondence with the office. On moving day, 3 hardworking and friendly removers made what is always a stressful task much easier. Thanks Charlie, Oli and Conrad! I would recommend.
Phil West - 25th May 2022
Smartmove helped us move at a particularly sensitive time in our life. My partner was in hospital and I was having to sort the move by myself. They made it really easy and were very kind and made the whole thing much less stressful.
They were super easy to work with very responsive and flexible, great communication would definitely work with them again.
Alex Carron Brown - 14th May 2022
Excellent friendly and very professional service. The team were heroic on the day. Thank you so much
Elizabeth Hall - 10th May 2022
The whole team helped us to turn around a move at short notice from quote to packing to moving. Very responsive and helpful.
Clare S - 1st April 2022
It is the evening after moving & I have to say I have never felt so relaxed about moving ! After a very stressful year selling / buying I was dreading the removal so decided to get the smartmove team in. They were flexible & accommodating, and had come recommended
From the moment Harry, Ollie & Tim turned up, I knew I’d made the right choice. They were upbeat, chirpy and nothing was too much trouble. On the move day they turned up bright and early and I barely lifted a finger ! I even had time for lunch & a walk - I cannot thank you guys enough for making today an easy chilled one for me !
Beth Thompson - 21st March 2022
I cannot thank & praise the efforts of Harry & Charlie enough! Despite being faced with a rather stressed out women & screaming 3 month old baby they took this in their stride.
In fact their friendly, can do attitude was the reason our move went so smoothly & any stress that came up they quickly alleviated:-unplumbing & removing a washing & sofa that wasn't coming with us, no bother! When it looked like our King sized bed wouldn't go up the stairs they persevered until it would! They even collected a sideboard from a different address!
These guys were true hero's!
Louise Tidley - 13th March 2022
From the first phone call I made, till the moment the moving team left, I knew I’d struck gold with Smartmove.
Their ethos is to take the stress away from moving house and to make your life easier.
Matt arrived to do a site visit and then a quote, which was the cheapest. It was not reflected in the service. I had many positive conversations with the people in the office with the planning.
Harry and his team of movers were such a great group of people and couldn’t be any positive, helpful, caring, cheerful and professional!!
I doubt you’d find a better moving firm than this!!!
Dominic Kipling - 12th February 2022
Very happy with the service from Smartmove Removals. Good communication pre-move, the guys we’re on time and very well organised throughout the removal. They went to the storage unit on their own to unpack, and when we later went to the unit we saw that it was very well packed.
Highly recommended. Thank you Jason and Tim for making it such a stress free experience.
Hayley Openshaw - 17th December 2021
We used smartmove last week to move house and they really made it so stress free! Even when we couldn’t move right at the last minute they were more than happy to move the date to the following week. The removal men were so lovely! They went above and beyond to make it so stress free. We didn’t get the keys until 5 & they stayed here until 9-10oclock until it was done, no job was too much for them. Zack was hilarious & (Fred flintstone) lol! Honestly I couldn’t recommend a better company! Highly recommend.
Stacey Bray - 8th October 2021
We used Smartmove recently and found them to be highly efficient. The team were cheerful throughout and nothing was too much trouble. They moved large wardrobes with ease and made what could have been a very stressful day into an enjoyable experience. I would not hesitate to recommend them to anyone thinking of moving home. Thanks to you all.
Susan Tyack - 30th September 2021
We also have many independent reviews
Sophie B.
March 17, 2025
Huge thanks to the team; everybody we came across was so friendly and personable. Jay first came to the house and I could tell he had plenty of experience which put me at ease; honest and knowledgeable. I met with a lot of removal companies and I knew form the start I'd go with Smartmove! Becki and Evie provided us with a competitive quote and were always available should we need anything and answer our questions. On the day, Harry and Julian got there on time, nothing was too much trouble and were both super friendly. Cracked on with everything, everything was loaded smoothly and unloaded super fast. Nothing was broken or damaged during the move. Re assembled our wardrobes and bed (without the instructions) which was a huge plus for us. Can't say thank you enough for such a smooth move. Thank you again!
Daniel Newton
February 1, 2025
Smartmove did a fabulous job. The movers were exceptional. Things were packed with care, removed with care, and assembled correctly. There was not a single breakage, which I’ve never had in the 5 or so moves I’ve done. The team is made up of well mannered friendly people who go out of their way to ensure you have a good moving experience.
Claire Kitay
February 28, 2025
Smartmove did a great job. They packed efficiently, and were friendly and polite to have in the house. The move itself went smoothly, and all at a good price. Highly recommend.
Sue
April 11, 2025
Smartmove were excellent coping with multiple completion dates in what became a stressful and unnecessarily complicated move. Efficient packing service (nothing broken!) and Harry, Jim and Henry were fantastic on moving day.
Emma Cooper
January 8, 2025
Our home flooded and we engaged Smart move to remove and store our furniture and pictures. Communication has been timely and the movers did a superb job, nothing broken, the new paint work unmarked! Will absolutely use them again when we move home.
