CUSTOMER REVIEWS
We do have great customers...!! Thank you to all for taking the time to write these reviews - they mean everything to us.
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So glad we chose Smartmove! Brilliant service from start to finish for our move to Devon. From Matt and Justine organising, to Jim and his team on the day, big thanks from us. Would definitely recommend!!
Darren Jarvis - 7th October 2020
I cannot recommend Smartmove enough! Liam and Sam were absolutely amazing! They made the whole experience stress free and kept us entertained along the way too :) My day would have been ten times more stressful without them, I will 100% be recommending you to friends. Thank you so much x
Leah Bidwell - 7th October 2020
Smart move moved us two weeks ago and I can’t praise them enough from Justine the friendly lady in the office to the actual men who moved us Harry, Carlos, Saht and Carlos. All were polite, friendly and very helpful. Most definitely use them again.
Lynne Lloyd - 8th September 2020
Ricky, Badger and the gang helped us move over the last couple of days and they were absolutely brilliant. Really positive and helpful and made the whole process much less stressful. Thanks so much!
Kiki Dawes - 29th August 2020
Smart Move Removals are excellent and we would definitely recommend them. They made the video survey really straightforward and cane back with a quote very quickly. They were the most competitive out of 5 removal companies that I had quotes from. Very friendly removal team who disassembled and reassembled furniture with ease. They planned the move really well. 5 stars!
Jonathan Campbrll - 14th August 2020
We contacted Smartmove for our long distance move from Bristol to Shetland on the recommendation of a friend they had moved earlier this year. Our friend could not have been more right! They were excellent all the way through, from the video quote, dropping off boxes, not being phased at the volume to be moved, dismantling and rebuilding at the other end, even taking our unwanted items and rubbish away to the tip! Right from the first call they inspired confidence and the move itself was done with such pleasantness and good humour it became stress free. I would not hesitate to recommend!
Janice Jones - 13th August 2020
Ben and Liam did a great job with our office move yesterday - the van was loaded up in under an hour and they worked well together to minimise disruption on arrival at our new premises. They were most helpful in distributing the boxes to where they needed to be on the new floor plate, communicated well and generally provided a most efficient service! Would definitely use again.
Jude Taylor - 22nd July 2020
I used Smartmove 6 years ago and they were fantastic. I used them again and once more and again, fantastic. I would not choose anyone else. They are a friendly, professional and an extremely helpful team. Thank you so much for all your help.
Peggy Tomlin - 28th May 2020
We moved during the early days of the lockdown (into an unoccupied property) and Smartmove Removals were absolute lifesavers.
They were extremely helpful and highly professional, ensuring to follow all social distancing/ PPE rules, and we would not hesitate to recommend them to others.
Thank you to all those on the team who made our move possible.
Simon Thomas - 16th May 2020
Absolutely brilliant, from our initial phone enquiry until we waved them goodbye. Matt and Justine have both been very helpful answering our queries. The video assessment of what needed moving was easy and Matt was easy to talk to. The team we had on the day were professional, friendly, hard working and very careful with our belongings. We were very impressed with the whole process and would highly recommend Smart Move Bristol.
Lyn Hamilton - 6th May 2020
We also have many independent reviews

Amy Timpson
February 25, 2026
What an amazing team! The support and service from everyone was fantastic! Communication was excellent throughout. We had the moving and packing service. The team were kind and efficient and we felt like our belongings were in safe hands. Moving house is stressful and emotional but we were expertly looked after by Smartmove throughout the whole process. I can’t thank you enough!!
Emma Loveland
February 21, 2026
I absolutely cannot fault a thing about this company. From the initial visit, to the ladies in the office to finally the team on the day, polite, caring and professional. We were downsizing after 20 years and it was big for us emotionally. The team really understood that and made us feel so at ease and comfortable. They also did remarkably well at pack8ng it all up and rhen getting it all in with care and efficiency. Lovely people who work very hard. Thankyiu., Emma and Gary
Charly Patrick
December 21, 2025
Absolutely outstanding, I cannot recommend Smartmove highly enough. My third move with them, this time we had both the packing and moving service for our family home. Efficient, kind, polite, experts who made the whole move feel calm and took a way any worries we had. As parents to young kids moving the week before Christmas we were apprehensive but the team were amazing. Reeve, Jo, James & James you are total legends. Thank you Justine you are doing a wonderful job and we are super grateful.
Clare Richardson
December 6, 2025
Absolute legends! Helped me with a move in St George, BS5, Bristol. These guys were amazing all the way through from quote to move. The office team and especially Jen were so flexible and understanding when move dates kept shifting. The removal team on the day were incredible - calm, friendly, patient and careful with all of the stuff. They made what could have been a really stressful day stress-free. Could not recommend them more highly. Thank you so much Smartmove!
Paul Vearncombe
January 14, 2026
Superb in every way. Smartmove provided an efficient and careful packing service for a full day beforehand. We had a lot of stuff, and some items that were heavy and difficult to move, but they tackled it all without hesitation. Everything was transported safely. On move day they worked into the evening to get all of our stuff in, and they were still smiling at the end. I cannot fault Smartmove, and will recommend to everybody I know.
