Can't rank them highly enough. I was worried about moving as l was recently widowed and never done anything like this on my own. I also used their packing service which took away a lot of the stress. From start to finish they were patient, professional and helpful. Justina, in the office, must have had the patience of a saint as my removal dates changed so many time but she kept friendly and helpful throughout out. Jay and his team moved everything with the minimum of fuss and made me aware of what was going on at all times. At my new address everything was put back in place. Huge "Thank you"

Janet kenyon - 18th September 2022

Cannot thank the team enough, from everyone from the office to the removal men.Our date changed several times, but it was never a problem for the office. We had a big move over two days, ( probably the hottest days ever) but nothing was to much for the guys, they were friendly, good humoured and so helpful. We have moved several times before but never experienced such amazing service. They really went that extra mile, ensuring we were happy and settled before leaving. They didn’t finish till late on a Friday evening but it didn’t phase them. They felt like friends by the time they left.

Charlotte Hills - 13th September 2022

Fantastic removal service from the initial quote to the actual move!
We had to change the moving date a few times, without any problems. They were very accommodating.
Chose the option to add the packing service for the day before the move. Highly recommend this! The team worked really efficient and quick. Everything was packed with care.
On the moving day it went really smooth. Again the team worked tirelessly.
The whole process took the stress out of moving.

Lies Williams - 31st August 2022

I can't recommend Smartmove highly enough. The team were professional, efficient, but also very friendly and good humoured. They took all the stress out of the day for us, which was no mean feat. They worked quickly, knew exactly what they were doing, and did it all with a smile. You won't regret booking with these guys. Worth every penny.

Clare Carter - 24th August 2022

Charlie, Zach and Harry moved us from Devon back to North Wales on Friday 22nd July. It was an exceptionally long day with a hot, busy motorway, a storage trip and the house move. The three couldn't have been more professional, cheerful or helpful - they kept us sane and made the day manageable.
They even took time to advise on the storage facility and help us understand how a container opened and closed! The final straw could have been the rain as they moved us in (finishing at 8pm) but they remained full of energy and good humour.
We cannot praise them enough. Thanks chaps.

Steffan Parry - 6th August 2022

We were very impressed with the high level of service given to us (Harry and Ben were so helpful) and nothing was too much effort. The whole team made a stressful day into a good one.
I would have no hesitation in recommending Smartmove to anyone.

R Benge - 19th July 2022

Smart move moved us last Friday and were brilliant. Charlie, Matt and Harry took complete control of everything, worked so hard moving endless heavy boxes and very heavy furniture, nothing was too much trouble for them and kept smiling throughout. We would have no hesitation using Smartmove again. Well done lads and thank you for all your efforts, friendliness and efficiency!

Lin McGill - 11th July 2022

We arranged a video survey with Matt which was very quick and easy and Izabela was very prompt in replying to our queries and changes of plan.

Charlie and Greg did an excellent job helping us move on the day. Communication was great and they were courteous, friendly, and professional throughout what might otherwise have been a very stressful day.

Highly recommended.

Joe Dickinson - 29th June 2022

We had a quick video call to arrange the quote, and Matt assured us that they could accommodate a change to the completion date if necessary.

We paid for the full packing service, which was very efficiently handled the day before the move. On moving day the team turned up exactly on time, and moved us quickly into our new house. The move was complete by 1500! We were extremely happy with the service. Communication was great, and nothing was broken in the move. They took the worry out of what could have been a stressful couple of days. We are delighted with the service they provided.

Pat G - 25th June 2022

Awesome removal service and the boys were great on the day. But then after being told moving boxes to loft was fine, was subsequently told this wasn’t ok. I have a rib condition so this was a shame. Large TV broken too. Was told I didn’t report it early enough. Emailed the company and secretary was very defensive and rude and then ignored my emails. Shame, as they started out sounding good. Just beware of the follow-up care if things don’t go quite to plan.

Ginny Dix - 20th June 2022